Something in the Water

Or maybe it's because of the full moon? People today have been complete assholes.

First off, there was this one woman who had 2 bags FULL of random shit with 3 different receipts. There had to be at least 20 items. And of course she didn't know what was on each receipt. So I grab one and start scanning some things. Well the receipt she had she paid some in cash and some on her credit card. So, the computer wanted to give her the cash back. She freaked out saying how she wanted it back on her credit card. I told her the computer wouldn't let me do it. So I called the head cashier and she dealt with her. She ended up voiding the transaction to see if receipt look-up would work, but it still wanted to give cash back. At the end of everything the guest thanked us for our help and apologized, but in my eyes it was too little too late. Oh well.

Another guest freaked out at a cashier because they couldn't write their check out for over the amount. She claimed she was able to it last week. We haven't been able to in over a year and a half.

Another guest gave me the third degree about returning an open CD. She wanted to know why we had to open the one they were exchanging it for, and would not stop asking questions even after I explained it. Irritating.

Then there was this guy who left a bag of stuff at our store. He called 5 minutes before closing saying he'd be there in 10 and totally freaked out when I said he may not be able to pick it up tonight. Well, I talked to the LOD and he said he would lock the door 5 minutes after 10. So the guy came and got his shit. Must have been important.

Then there's the people who are returning something without a receipt and I explain the whole exchanging policy we have, then they ask "Can't I just get a giftcard?" NO! Did I fucking mention a giftcard!? No! If it were an option then I wouldn't explain the fucking policy now would I!? Christ people!

Another thing I hate is when I'm doing absolutely nothing by a register and the guest comes up and sets their shit by the computer on the other side of the counter. Hello! I'm down here!

And also where they have 10 billion things in 1 billion bags with 40 million receipts, and don't know what goes with what and so I have to scan every single god damn thing to see if it's on a certain receipt, and it ends up taking forever to process.

Also when a guest is waiting in line, and then they come up to be helped and decide that THEN is the time to look for the receipt. Do that before you come in the store!

Then there was this woman who was registering for our baby registry, and she would not get off the fucking phone! Hello, there are things I need to tell you so you don't fuck everything up!

Ugh! People were just unbearable today!