Satan's Fury Made a Pitstop

And I experienced the wrath...

So here I am at Guest Service being helpful and "Fast, Fun, and Friendly" and up comes this woman. If I only knew what I was in for. So she starts going OFF about "all of the cashiers are stuck-up, rude, snotty" and other stuff and how they never say hi, thanks, the total, or how are you. She goes off on ME saying that there needs to be a follow-up with misbehaved cashiers and blah blah blah. The whole time, I'm just looking at her and keep saying, "Do you want me to call up a supervisor?" She keeps telling me no, that nothing ever gets resolved that way and that I should pass it along. I keep offering to call a supervisor but the bitch doesn't want one. So she finally places the blame on me (of course) and leaves. Ok, I hate agressive confrontation so my adrenaline was PUMPING and I could have hit her. So after she leaves we go and talk to the cashier, and we find out it's one of the nicest casheirs we have, and she said that she did say hi and all that jazz. And we believe her because I don't think that cashier has a mean bone in her body. But, if you are going to complain, but don't want to do anything about it, then WHY bother? I'm not going to "pass it on" when you yourself don't want to speak to a manager about it. No, fuck that. I'm the same level as the cashiers and shit, I'm even a cashier some days, so I'm not going to pass it on. I have NEVER seen a cashier at my store be rude to a guest for no reason.

So after talking about her with everyone, I realize this wasn't the first time she graced our presence. Apparently, she has been in before but told that she would not be helped unless she stopped with the name-calling. It's like having Dennis in a female form.

Earlier in the afternoon, there was this kid who wanted me to page someone for him. It was like Petey and Bougues or something. So I lean down to do it and he asks if he can do it himself. Not even being nice, I look at him and tell him no. I also ask for their ACTUAL names, but he doesn't give. So I page them and the kid still stands there STARING at the loadspeaker as if he's going to grab it and say something. So I stand right next to it and help other people. Thank god his friends came up or else he would have grabbed it. But honestly, why are people so shocked when I tell them they can't use it? We have no way of controlling what someone else says over a STORE FULL OF PEOPLE. If you want to use the damn thing so badly, get a fucking job here. And I'd train you in and beat you upside the head.

I wish we had a punching bag back behind Guest Service. I cannot wait until I quit...providing I get into my program. My fingers are quadruple crossed.