Life at Target has been a rollercoaster the past month. There have been fun days, and there have been some bad ones.
So, I got my review. It's Target's stupid new thing where EVERY team member gets their raise in May. So since my last review was in November, I only get half of my raise to last a whole year. It all works out math-wise, but it still looks bad on paper. FYI, it was an 18 cent raise. Woohoo... So I'm at $8.48 an hour, which isn't bad concerning my job isn't too tedious.
People have been downright bitchy at our store lately. Even when I back-up at GS, I get yelled at. I told many people about the no receipt return/exchange policy where they need ONE item from the SAME department for equal or greater value, but so many people brought back up multiple items and then BITCHED me out because of it.
Then, our store's system went down on Thursday so some features didn't work at GS. Like receipt look-up. Some people understood and weren't mad, but then there were some who just freaked the fuck out. I apologized for the inconvenience but bitching at me is not going to fix things any sooner. Even with a receipt, we had to type in the price of the item being returned, the VCD#, and if it was puchased on a credit card, we needed to swipe the card. It slowed us down a lot!
I'm going to be quite busy in the next 2 weeks, so I may not post for a little bit. Hopefully I will get more time after these 2 weeks where I can go back to doing a few posts a week. I've just been too busy with school.
Well, I'll keep you updated on the latest developments, and stay tuned for more hilarity. Hopefully I can think up another whole post to some memorable (dumbass/rude) guests.
Tuesday, April 25, 2006
Friday, April 07, 2006
I Hate It!
So I'm just really pissed off right now. Mostly because I have mostly cashier shifts now. I FUCKING HATE CASHIERING! It's what I absolutely hate doing with a passion. It's probably because I told Sharon, on a day where we were so busy and so short-staffed, that I was sick of it. Not meaning Guest Service, but the way the store was being run at that point. Well, there goes my GS shifts and I couldn't be more pissed. When I work tomorrow, there will be hell to pay. I'm gonna tell them that if they keep that up, they'll be short a Guest Service Team Member. I would gladly transfer over the the photo lab despite my recent fuck-up over there, but they need people for the summer, and I'll gladly do it if they are gonna fuck me over like this. Oh, but I'm not to "bad" to have someone take my regular 4:30-close in GS on Wednesdays because no one else is available. Oh I just love getting used. I can't fucking take it any longer.
Wednesday, March 29, 2006
Holy Shit!
It was so fucking busy and full of asshole Canadians. I officially hate all of them and hope they get hit by a bus, and today only cemented that.
It was so fucking busy at Guest Service, and then this woman comes up with a broken part of a birdbath. Well, she had put another one on hold, so I press the back-up button and go to get it. It is a huge fucking box that's heavier than Star Jones. I attempt to put it in a cart, but it was too heavy. So I walk back to GS to tell the guest that I am going to go to the backroom to get a flat so I can bring it out. There is a line of about 10 people waiting. I get pissed because no one is responding, grab the walkie and yell that I need help at GS. So I grab the flat and get everything in order. But honestly, who puts a VERY heavy object on the ground with no way of moving it in sight. I was so pissed off.
Then, the usual stupid questions. "I'm from Canada, can I get a circular?" YOU DON'T NEED TO SAY WHERE YOU ARE FROM AT THE BEGINNING OF EVERYTHING YOU SAY! It's not like after you ask for an ad I'm gonna ask you what country you live in! It's random shit like that, that really pisses me off.
I was pushed over the edge later. I was leaving the building and starting to walk into the parking lot, when this Canadian van speeds up and slams on their brakes, HONKS at me, and the bitch inside is yelling at me to get out of her way. I gave her a dirty look and flicked her off. I don't know what they teach in Canada (obviously not manners or common sense) but here in America, pedestrians have the right of way, especially when I was already crossing the area before you were even close to me. I wanted to beat the living shit out of her. Still do actually.
While I was at lunch at my local Wendy's, you could tell it had been recently visited by Canadians. How? There was food trays and garbage on the tables. They are the biggest fucking pigs. There were only 7 billion garbage cans in the place. I didn't know you were too good to dump your own garbage. Give me a break.
And that wasn't the only placed that was trashed. Of course our store was! Again, they are too damn lazy to put shit back where they found it. We found so much unthawed "frozen" merchandise around the store. WHAT THE FUCK PEOPLE!? We also found a loaf of bread under one of the magazine rack. Keep in mind that there is only about 2 inches between the bottom of the rack and the shelf base, so the bread was smushed to shit. If you don't want it, give it to us! We're not going to chop your head off although we want to.
Then of course my store OF ALL TIMES decides to cut hours THIS week. This has been THE busiest we have been since Christmas. It pissed me off. And then we were there until 11:30 because of short-staffing and the pigs, err...Canadians.
Thank fucking GOD I don't work until Saturday! Although this weekend will be BAD because the Canadians have Monday off, so there will be even more of them down here. That's it, I'm taking next year's Canadian spring break off. Fuck'em all!
It was so fucking busy at Guest Service, and then this woman comes up with a broken part of a birdbath. Well, she had put another one on hold, so I press the back-up button and go to get it. It is a huge fucking box that's heavier than Star Jones. I attempt to put it in a cart, but it was too heavy. So I walk back to GS to tell the guest that I am going to go to the backroom to get a flat so I can bring it out. There is a line of about 10 people waiting. I get pissed because no one is responding, grab the walkie and yell that I need help at GS. So I grab the flat and get everything in order. But honestly, who puts a VERY heavy object on the ground with no way of moving it in sight. I was so pissed off.
Then, the usual stupid questions. "I'm from Canada, can I get a circular?" YOU DON'T NEED TO SAY WHERE YOU ARE FROM AT THE BEGINNING OF EVERYTHING YOU SAY! It's not like after you ask for an ad I'm gonna ask you what country you live in! It's random shit like that, that really pisses me off.
I was pushed over the edge later. I was leaving the building and starting to walk into the parking lot, when this Canadian van speeds up and slams on their brakes, HONKS at me, and the bitch inside is yelling at me to get out of her way. I gave her a dirty look and flicked her off. I don't know what they teach in Canada (obviously not manners or common sense) but here in America, pedestrians have the right of way, especially when I was already crossing the area before you were even close to me. I wanted to beat the living shit out of her. Still do actually.
While I was at lunch at my local Wendy's, you could tell it had been recently visited by Canadians. How? There was food trays and garbage on the tables. They are the biggest fucking pigs. There were only 7 billion garbage cans in the place. I didn't know you were too good to dump your own garbage. Give me a break.
And that wasn't the only placed that was trashed. Of course our store was! Again, they are too damn lazy to put shit back where they found it. We found so much unthawed "frozen" merchandise around the store. WHAT THE FUCK PEOPLE!? We also found a loaf of bread under one of the magazine rack. Keep in mind that there is only about 2 inches between the bottom of the rack and the shelf base, so the bread was smushed to shit. If you don't want it, give it to us! We're not going to chop your head off although we want to.
Then of course my store OF ALL TIMES decides to cut hours THIS week. This has been THE busiest we have been since Christmas. It pissed me off. And then we were there until 11:30 because of short-staffing and the pigs, err...Canadians.
Thank fucking GOD I don't work until Saturday! Although this weekend will be BAD because the Canadians have Monday off, so there will be even more of them down here. That's it, I'm taking next year's Canadian spring break off. Fuck'em all!
Tuesday, March 28, 2006
Oh My Dear Lord
It is BUSY in town this week. Guess who? Yup, those damn Canadians are down here. I don't understand how it's spring break for the university of stupid, and yet the whole damn city is down here. And of course my store did not think about scheduling more people this week because that would have been too hard. It just makes me more angry at the store and the Canadians when the store is busting at the seams.
Sunday was alright because they actually scheduled a lot of people. Lanes 2-12 and 18-30 were open. Yet we were still calling for back-up.
Then I have heard horror stories about the past two days. From busloads (yes that's plural) at food Ave to every single TM at the front lanes to control a back-up. I heard guests were lined up into the merchandise. I'm not looking forward to Wednesday and this weekend. In Food Ave, my friend told me there was a total of 8 quesadillas ordered around the same time. The grill can only do 2 at a time. That may not sound like a big deal, but then you add on the rest of the bus getting other food items and it can hold up orders for a long time. And because the busloads of dumbasses have the patience of a flood, it can get quite frustrating. My friend had to leave the building on his break just to cool down. He said every car he could see from the doors were all Canadian. Oh joy!
I believe I'm the only one in Guest Service from 4:30-close, but I could be wrong. In any event it will be stressful as all fuck, which I don't have the time nor energy to worry about right now.
Here's to hoping the Canadian dollar plummets in value!
To add: Sara (the funny one) said this past weekend, "It smells like Canadian vag in here." Haha! And of course it was in front of guests. She's too funny!
Sunday was alright because they actually scheduled a lot of people. Lanes 2-12 and 18-30 were open. Yet we were still calling for back-up.
Then I have heard horror stories about the past two days. From busloads (yes that's plural) at food Ave to every single TM at the front lanes to control a back-up. I heard guests were lined up into the merchandise. I'm not looking forward to Wednesday and this weekend. In Food Ave, my friend told me there was a total of 8 quesadillas ordered around the same time. The grill can only do 2 at a time. That may not sound like a big deal, but then you add on the rest of the bus getting other food items and it can hold up orders for a long time. And because the busloads of dumbasses have the patience of a flood, it can get quite frustrating. My friend had to leave the building on his break just to cool down. He said every car he could see from the doors were all Canadian. Oh joy!
I believe I'm the only one in Guest Service from 4:30-close, but I could be wrong. In any event it will be stressful as all fuck, which I don't have the time nor energy to worry about right now.
Here's to hoping the Canadian dollar plummets in value!
To add: Sara (the funny one) said this past weekend, "It smells like Canadian vag in here." Haha! And of course it was in front of guests. She's too funny!
Monday, March 20, 2006
Ok, So I Lied
I guess Canadian spring break is NEXT week, but still it was pretty damn busy for having no events in town.
So I get to work on Sunday, and I was scheduled 12-7:30 and Maggie tells me I get to work Guest Service because Christa didn't show up. I was elated to say the least. I was just saved from 7.5 hours of cashiering.
We had some funny answers to our questions today:
Sharon asked a guest, "Do you have any other shopping to do?"
The guest said, "No, I just need to get a few more things."
And I asked a guest, "Was there anything wrong with it?"
And the guest said, "No, it's broken."
Then towards the end of the night, I experienced a doosie of a bitch.
Ok, so she comes up and asks if she could get a raincheck for an item. So I call back to the department for numbers and they tell me it's only a price cut, and we don't give rainchecks on price cuts. Well, the price cut ended in a few days and she wanted to know what would happen next. I told her that it would go to regular price. She asked me if I knew what the new price would be, and that I obviously don't know. So she bitchily asked, "Is there anyone that DOES know?" I told her I don't think anyone would know, but I would call up a manager. Rich came up and he told her the exact same thing I told her. So Rich starts walking away and the bitch flips on ME. She said something like, "If you are working in customer service, you should know all the answers. I've worked in customer service and I know you should not be up here. Maybe you should keep that in mind next time." And she walked away. I sarcastically said "OK!" Then I followed with, "I hope you didn't treat any customers like that." What a bitch. Even the guest my co-worker was helping said, "What's her problem?" After she left we all looked at each other and laughed because I still didn't know what the fuck just happened. I hope she gets hit by a car...oops, did I just say that?
So I get to work on Sunday, and I was scheduled 12-7:30 and Maggie tells me I get to work Guest Service because Christa didn't show up. I was elated to say the least. I was just saved from 7.5 hours of cashiering.
We had some funny answers to our questions today:
Sharon asked a guest, "Do you have any other shopping to do?"
The guest said, "No, I just need to get a few more things."
And I asked a guest, "Was there anything wrong with it?"
And the guest said, "No, it's broken."
Then towards the end of the night, I experienced a doosie of a bitch.
Ok, so she comes up and asks if she could get a raincheck for an item. So I call back to the department for numbers and they tell me it's only a price cut, and we don't give rainchecks on price cuts. Well, the price cut ended in a few days and she wanted to know what would happen next. I told her that it would go to regular price. She asked me if I knew what the new price would be, and that I obviously don't know. So she bitchily asked, "Is there anyone that DOES know?" I told her I don't think anyone would know, but I would call up a manager. Rich came up and he told her the exact same thing I told her. So Rich starts walking away and the bitch flips on ME. She said something like, "If you are working in customer service, you should know all the answers. I've worked in customer service and I know you should not be up here. Maybe you should keep that in mind next time." And she walked away. I sarcastically said "OK!" Then I followed with, "I hope you didn't treat any customers like that." What a bitch. Even the guest my co-worker was helping said, "What's her problem?" After she left we all looked at each other and laughed because I still didn't know what the fuck just happened. I hope she gets hit by a car...oops, did I just say that?
Saturday, March 18, 2006
Canadian Spring Break
Holy mother fucking shit, it is BUSY in town!! It was so busy in Target I wanted to shoot myself. And all the Canadians are down here so it's 10 times busier.
So I was doing a return of a phone card, the lady says nothing to me about anything except for the fact that it didn't work. So I start the return and ask her if she wanted it credited back to her card. She said she didn't have the card and I told her we didn't need it. She then yelled literally, "NO!" I was a bit shocked because I didn't know what the fuck was the problem. She starts bitching that she wants another one. So I give her a giftcard, and she was on her way. My God, she made the biggest fucking stink out of nothing.
Then, I don't know why, but everyone was returning all their defective shit today. It seemed like everything that was returned was defective. Or it didn't fit when the Canadians tried it on at their hotel room. I hear that at least once a day.
The head cashiers were bitching up a storm that we needed to get Target cards. They told us we had to get at least 2 each. I said, being the smartass that I am, "As long as we're dreaming, I want a leprechaun." I'm asking, leave me alone.
It was just hectic today, and this whole week is going to be miserable. Of fucking course they don't schedule around Canadian holidays so we always have a skeleton crew running the fucking store. From around 1:30-2:30 there were NO SALESFLOOR TEAM MEMBERS. On a fucking Saturday!!! So of course all hell was breaking loose and the front lanes were backed up into next year. But there wasn't anyone available to come up so it was a mess.
This coming weekend is going to be even more of a fucking disaster because we have the NCAA playoffs here, Aerosmith will be in town, and of course the end of Canadian spring break.
I don't understand why ALL the Canadians are down here. I thought it was just spring break for the students, but I haven't seen very many if at all. It's all the rude one that have such a feeling of self entitlement just because they come from Canada.
And to make things even better, I cashier tomorrow for 7.5 hours! Shoot me now!
So I was doing a return of a phone card, the lady says nothing to me about anything except for the fact that it didn't work. So I start the return and ask her if she wanted it credited back to her card. She said she didn't have the card and I told her we didn't need it. She then yelled literally, "NO!" I was a bit shocked because I didn't know what the fuck was the problem. She starts bitching that she wants another one. So I give her a giftcard, and she was on her way. My God, she made the biggest fucking stink out of nothing.
Then, I don't know why, but everyone was returning all their defective shit today. It seemed like everything that was returned was defective. Or it didn't fit when the Canadians tried it on at their hotel room. I hear that at least once a day.
The head cashiers were bitching up a storm that we needed to get Target cards. They told us we had to get at least 2 each. I said, being the smartass that I am, "As long as we're dreaming, I want a leprechaun." I'm asking, leave me alone.
It was just hectic today, and this whole week is going to be miserable. Of fucking course they don't schedule around Canadian holidays so we always have a skeleton crew running the fucking store. From around 1:30-2:30 there were NO SALESFLOOR TEAM MEMBERS. On a fucking Saturday!!! So of course all hell was breaking loose and the front lanes were backed up into next year. But there wasn't anyone available to come up so it was a mess.
This coming weekend is going to be even more of a fucking disaster because we have the NCAA playoffs here, Aerosmith will be in town, and of course the end of Canadian spring break.
I don't understand why ALL the Canadians are down here. I thought it was just spring break for the students, but I haven't seen very many if at all. It's all the rude one that have such a feeling of self entitlement just because they come from Canada.
And to make things even better, I cashier tomorrow for 7.5 hours! Shoot me now!
Friday, March 17, 2006
Retail: The Comic Strip
Hey, I found the most true representation of retail all in a daily comic strip. More info can be found here: http://www.kingfeatures.com/features/comics/retail/about.htm
There are some funny ones in there, be sure to check it out!
There are some funny ones in there, be sure to check it out!
Wednesday, March 15, 2006
Something in the Water
Or maybe it's because of the full moon? People today have been complete assholes.
First off, there was this one woman who had 2 bags FULL of random shit with 3 different receipts. There had to be at least 20 items. And of course she didn't know what was on each receipt. So I grab one and start scanning some things. Well the receipt she had she paid some in cash and some on her credit card. So, the computer wanted to give her the cash back. She freaked out saying how she wanted it back on her credit card. I told her the computer wouldn't let me do it. So I called the head cashier and she dealt with her. She ended up voiding the transaction to see if receipt look-up would work, but it still wanted to give cash back. At the end of everything the guest thanked us for our help and apologized, but in my eyes it was too little too late. Oh well.
Another guest freaked out at a cashier because they couldn't write their check out for over the amount. She claimed she was able to it last week. We haven't been able to in over a year and a half.
Another guest gave me the third degree about returning an open CD. She wanted to know why we had to open the one they were exchanging it for, and would not stop asking questions even after I explained it. Irritating.
Then there was this guy who left a bag of stuff at our store. He called 5 minutes before closing saying he'd be there in 10 and totally freaked out when I said he may not be able to pick it up tonight. Well, I talked to the LOD and he said he would lock the door 5 minutes after 10. So the guy came and got his shit. Must have been important.
Then there's the people who are returning something without a receipt and I explain the whole exchanging policy we have, then they ask "Can't I just get a giftcard?" NO! Did I fucking mention a giftcard!? No! If it were an option then I wouldn't explain the fucking policy now would I!? Christ people!
Another thing I hate is when I'm doing absolutely nothing by a register and the guest comes up and sets their shit by the computer on the other side of the counter. Hello! I'm down here!
And also where they have 10 billion things in 1 billion bags with 40 million receipts, and don't know what goes with what and so I have to scan every single god damn thing to see if it's on a certain receipt, and it ends up taking forever to process.
Also when a guest is waiting in line, and then they come up to be helped and decide that THEN is the time to look for the receipt. Do that before you come in the store!
Then there was this woman who was registering for our baby registry, and she would not get off the fucking phone! Hello, there are things I need to tell you so you don't fuck everything up!
Ugh! People were just unbearable today!
First off, there was this one woman who had 2 bags FULL of random shit with 3 different receipts. There had to be at least 20 items. And of course she didn't know what was on each receipt. So I grab one and start scanning some things. Well the receipt she had she paid some in cash and some on her credit card. So, the computer wanted to give her the cash back. She freaked out saying how she wanted it back on her credit card. I told her the computer wouldn't let me do it. So I called the head cashier and she dealt with her. She ended up voiding the transaction to see if receipt look-up would work, but it still wanted to give cash back. At the end of everything the guest thanked us for our help and apologized, but in my eyes it was too little too late. Oh well.
Another guest freaked out at a cashier because they couldn't write their check out for over the amount. She claimed she was able to it last week. We haven't been able to in over a year and a half.
Another guest gave me the third degree about returning an open CD. She wanted to know why we had to open the one they were exchanging it for, and would not stop asking questions even after I explained it. Irritating.
Then there was this guy who left a bag of stuff at our store. He called 5 minutes before closing saying he'd be there in 10 and totally freaked out when I said he may not be able to pick it up tonight. Well, I talked to the LOD and he said he would lock the door 5 minutes after 10. So the guy came and got his shit. Must have been important.
Then there's the people who are returning something without a receipt and I explain the whole exchanging policy we have, then they ask "Can't I just get a giftcard?" NO! Did I fucking mention a giftcard!? No! If it were an option then I wouldn't explain the fucking policy now would I!? Christ people!
Another thing I hate is when I'm doing absolutely nothing by a register and the guest comes up and sets their shit by the computer on the other side of the counter. Hello! I'm down here!
And also where they have 10 billion things in 1 billion bags with 40 million receipts, and don't know what goes with what and so I have to scan every single god damn thing to see if it's on a certain receipt, and it ends up taking forever to process.
Also when a guest is waiting in line, and then they come up to be helped and decide that THEN is the time to look for the receipt. Do that before you come in the store!
Then there was this woman who was registering for our baby registry, and she would not get off the fucking phone! Hello, there are things I need to tell you so you don't fuck everything up!
Ugh! People were just unbearable today!
Friday, March 10, 2006
The Club
Ok, so you all know about "the Club", that stupid invention that one puts on their car steering wheel so no one steals it. Well, it is in almost every Canadian car down here. First off, is it the 1980s up there? I didn't even know they still made the club. Second of all, no one in our rinky-dink town is going to steal your car. If it's locked, it's fine. Even if it isn't locked, it's not likely to be stolen in a parking lot FULL OF PEOPLE! Fuck, people around here don't even lock their doors to their houses. Our city is about 1/10 the size of the 'big' city up there, and we only have 50,000 people. It's funny when we went up there because SO many cars had the damn club on them.
Along with their 1980s vibe, they wear the weirdest shit. Like fanny-packs. My God, it seems like all of them have one. They also wear their Canada shit down here. I know I've bitched about this before, but is it really fucking necessary to wear Canada shit wherever you go. Do you have to stand out from everyone. The only reason I can think of is that they do it *because* they stand out. They don't want to be associated with us because they think we are so below them. They treat us like shit most of the time and expect to be an exception to every rule just because they made the trip from Canada. Well, I suggest you return.
They also have weird hair. Like with 40 billion colors in it. Even on old ladies. I've seen purple, green, red (actual red, not the orangey natural shit), and combinations.
I hate the sight of their license plate, it sends me into a bitchfest, quite like the one you are experiencing now. They have the shittiest attitude and I don't think they even know it. My friends that work at restaurants say they don't tip... at all. Do they not know how to tip, or do they just not care. As you have read from my previous posts, they don't clean up after themselves. They will take a pair of shoes off the shelf, try them on, and leave them there, out of the box and everything. One of these days I am going to explode and go on a shooting rampage. Or I'll just tell them to act like civilized human beings. I didn't think one's nationality could be an excuse for everything they do. My friend had a Canadian call her from Canada and she forgot her purse in our store. She wanted us to mail her fucking purse to her. We obviously can't do this because we can't be held responsible if it got lost in the mail. What did she say to this..."But I'm from Canada." What the fuck!? If it gets used today, I will tell them off. And if they ask if we exchange money. NO! We are not a bank! What surprises me even more is that they freak out on ME because they can't and demand to know where they can. A BANK! Well, if the banks are closed again it's my fault. Hmmm, a simple solution: EXCHANGE YOUR FUCKING MONEY BEFORE YOU COME DOWN HERE!
What started my whole tirade today is that one of the major hotel chains in Canada is 'outreaching' to our city and building a hotel with an all-out waterpark right next to our arena. Our paper said how this will be good for the city because we'll have much more Canadian traffic down here. NOOOOOOOOOOOOO!!! And soon, they'll be down here saying they are the reason the city prospers...oh wait they already do.
So in conclusion, if you want to see what the 1980s were like first hand, take a trip to Canada!
Along with their 1980s vibe, they wear the weirdest shit. Like fanny-packs. My God, it seems like all of them have one. They also wear their Canada shit down here. I know I've bitched about this before, but is it really fucking necessary to wear Canada shit wherever you go. Do you have to stand out from everyone. The only reason I can think of is that they do it *because* they stand out. They don't want to be associated with us because they think we are so below them. They treat us like shit most of the time and expect to be an exception to every rule just because they made the trip from Canada. Well, I suggest you return.
They also have weird hair. Like with 40 billion colors in it. Even on old ladies. I've seen purple, green, red (actual red, not the orangey natural shit), and combinations.
I hate the sight of their license plate, it sends me into a bitchfest, quite like the one you are experiencing now. They have the shittiest attitude and I don't think they even know it. My friends that work at restaurants say they don't tip... at all. Do they not know how to tip, or do they just not care. As you have read from my previous posts, they don't clean up after themselves. They will take a pair of shoes off the shelf, try them on, and leave them there, out of the box and everything. One of these days I am going to explode and go on a shooting rampage. Or I'll just tell them to act like civilized human beings. I didn't think one's nationality could be an excuse for everything they do. My friend had a Canadian call her from Canada and she forgot her purse in our store. She wanted us to mail her fucking purse to her. We obviously can't do this because we can't be held responsible if it got lost in the mail. What did she say to this..."But I'm from Canada." What the fuck!? If it gets used today, I will tell them off. And if they ask if we exchange money. NO! We are not a bank! What surprises me even more is that they freak out on ME because they can't and demand to know where they can. A BANK! Well, if the banks are closed again it's my fault. Hmmm, a simple solution: EXCHANGE YOUR FUCKING MONEY BEFORE YOU COME DOWN HERE!
What started my whole tirade today is that one of the major hotel chains in Canada is 'outreaching' to our city and building a hotel with an all-out waterpark right next to our arena. Our paper said how this will be good for the city because we'll have much more Canadian traffic down here. NOOOOOOOOOOOOO!!! And soon, they'll be down here saying they are the reason the city prospers...oh wait they already do.
So in conclusion, if you want to see what the 1980s were like first hand, take a trip to Canada!
Wednesday, March 01, 2006
Stupid Bitch
So this woman and her husband come in, and they want to return a blazer and dress pants. They don't have the receipt, but they just bought it an hour ago. They want me to use the receipt look-up because they used their debit card. I told them that it probably wouldn't work because it was purchased just that day, but I said I would try. I tried and it obviously didn't work. So I told them I would either need a receipt of they could come back tomorrow and try the receipt look-up. The lady went apeshit. She started freakin gout saying that this was the only reason they came back, and that I should be able to look it up. My thoughts are how the fuck do you lose a receipt in one hour? Her husband was totally nice about it, and was perfectly fine with coming back the next day. But the wife was muttering under her breath about not being able to do it. What do you want me to do!? It's out of my control. God, she was a nasty bitch!
Friday, February 24, 2006
I Hate Canadians! Part DUHHH!
Oh my fucking god! And it continues...
So I get to work at 4, and I'm scheduled to work Guest Service, so I was up there for a few minutes and Karen came and got me because a bus was at Food Ave. A bus FULL of Canadians! Oh joy! So I head on over there, and was there for the better part of the next 2 hours. Shortly after the first bus full of asswipes left, yet another pulled up. I wanted to shoot myself/everyone there.
Here goes:
For some God damn reason, about 80% of them order hot dogs. What the fuck is so special about hot dogs from a Target snack bar, I'll never know. Anyways, this old lady gets one and comes back up a few seconds later. She tells us there was something wrong. We looked, and she had poured the Mountain Dew Icee all over her hot dog. Why? She thought it was "mustard." Ok, there were 4 people over there helping out and we all burst out into laughter. How dumb can you be!? My God, do you need me to tell you where to wipe after you shit too?
Well, besides being dumb, they are EXTREMELY rude. It's even worse in Food Ave. Where to begin?
Okay, when they walk up they ask the dumbest questions. What do you have to drink? Besides the 10 foot wall of what we fucking carry, gee I don't fucking know! I looked at the guy like he was retarded. Also when they order, they still haven't made up their minds. What comes with this? How much is that? It's all on the fucking board!!! See the picture of the hot dog and drink, so a fucking hot dog and a fucking drink come with it, do you not understand pictures!? They also have shitloads of change that they take their precious time counting out. Nevermind the 25 people behind you, take your sweet fucking time counting out pennies, ass. Then they all yell at you because they can't hear you because your busmates are talking to them still deciding what to get.
There was this group of women that told me their bus was leaving in 2 minutes, so I better hurry up. Excuse me? Maybe quit shifting the damn responsibility onto me. You knew the bus was leaving, and you have to get on it, so you should leave enough time to get food and eat before getting on the bus. Don't think your smartass comments are going to inspire me to help you. Personally, I'd like to see you miss the bus and yell at me, so I could really tell you how I feel about you. It's not like you told me before you ordered, or after it was taking a while, you decided to tell me right after you ordered. Well fuck you.
So after they order, I gave them their change and told them their order number, and told them we would call them when it was ready. Well, apparently they only fucking heard about their change because it was ANNOYING. As soon as they were done ordering, they walked over 2 steps to where you pick up stuff, and expected it to be done. Yeah ok, your cheeseburgers and fries are done in the 3 seconds. It's Target, we have to make everything as ordered...it will take a while, sit the fuck down. We were freaking out on them telling them to sit down, but some refused and kept asking about their order. In a bus of 50, yours isn't going to be ready right away. Well, when someone's was done, the people standing there kept asking if it was theirs. NO, YOU JUST FUCKING ORDERED, SIT DOWN! So we got most of them to sit down, and so when the food was actually ready we called the order number and what it was comprised of. A few didn't come up for a few minutes. Yes, the very same people who were bitching about where theirs was, were now sitting on their thumbs being stupid. Then when they did come up, they asked us 10 times if it was theirs. We asked what they ordered, and clearly that was the food sitting in front of them. A friend I was working with was yelling yes and shoving food at them.
But the worst was when they left. No, I was elated when they left, but they left ALL their fucking garbage on the fucking tables. Okay, once again it's a snack bar, not a full service restaurant, and if it is, I expect a fucking tip. There are 3 garbages by the 2 exits, and 2 garbages by the pop/condiments. Don't fucking tell me you can't clean up after yourself. It is so disgusting cleaning up half-eaten food that was ate by someone else. And of course, as I was cleaning it up, I made it known to everyone sitting around there that it was disgusting, hoping they would get the hint. They didn't, but then again they are Canadian. I also hear from some of my friends at real restaurants that Canadians don't tip. I would probably kill them if I didn't get a tip.
Well, as you can fucking see from my 2 hours of being over there, I accumulated this whole post of hatred.
Passports for US entry January 2008!
So I get to work at 4, and I'm scheduled to work Guest Service, so I was up there for a few minutes and Karen came and got me because a bus was at Food Ave. A bus FULL of Canadians! Oh joy! So I head on over there, and was there for the better part of the next 2 hours. Shortly after the first bus full of asswipes left, yet another pulled up. I wanted to shoot myself/everyone there.
Here goes:
For some God damn reason, about 80% of them order hot dogs. What the fuck is so special about hot dogs from a Target snack bar, I'll never know. Anyways, this old lady gets one and comes back up a few seconds later. She tells us there was something wrong. We looked, and she had poured the Mountain Dew Icee all over her hot dog. Why? She thought it was "mustard." Ok, there were 4 people over there helping out and we all burst out into laughter. How dumb can you be!? My God, do you need me to tell you where to wipe after you shit too?
Well, besides being dumb, they are EXTREMELY rude. It's even worse in Food Ave. Where to begin?
Okay, when they walk up they ask the dumbest questions. What do you have to drink? Besides the 10 foot wall of what we fucking carry, gee I don't fucking know! I looked at the guy like he was retarded. Also when they order, they still haven't made up their minds. What comes with this? How much is that? It's all on the fucking board!!! See the picture of the hot dog and drink, so a fucking hot dog and a fucking drink come with it, do you not understand pictures!? They also have shitloads of change that they take their precious time counting out. Nevermind the 25 people behind you, take your sweet fucking time counting out pennies, ass. Then they all yell at you because they can't hear you because your busmates are talking to them still deciding what to get.
There was this group of women that told me their bus was leaving in 2 minutes, so I better hurry up. Excuse me? Maybe quit shifting the damn responsibility onto me. You knew the bus was leaving, and you have to get on it, so you should leave enough time to get food and eat before getting on the bus. Don't think your smartass comments are going to inspire me to help you. Personally, I'd like to see you miss the bus and yell at me, so I could really tell you how I feel about you. It's not like you told me before you ordered, or after it was taking a while, you decided to tell me right after you ordered. Well fuck you.
So after they order, I gave them their change and told them their order number, and told them we would call them when it was ready. Well, apparently they only fucking heard about their change because it was ANNOYING. As soon as they were done ordering, they walked over 2 steps to where you pick up stuff, and expected it to be done. Yeah ok, your cheeseburgers and fries are done in the 3 seconds. It's Target, we have to make everything as ordered...it will take a while, sit the fuck down. We were freaking out on them telling them to sit down, but some refused and kept asking about their order. In a bus of 50, yours isn't going to be ready right away. Well, when someone's was done, the people standing there kept asking if it was theirs. NO, YOU JUST FUCKING ORDERED, SIT DOWN! So we got most of them to sit down, and so when the food was actually ready we called the order number and what it was comprised of. A few didn't come up for a few minutes. Yes, the very same people who were bitching about where theirs was, were now sitting on their thumbs being stupid. Then when they did come up, they asked us 10 times if it was theirs. We asked what they ordered, and clearly that was the food sitting in front of them. A friend I was working with was yelling yes and shoving food at them.
But the worst was when they left. No, I was elated when they left, but they left ALL their fucking garbage on the fucking tables. Okay, once again it's a snack bar, not a full service restaurant, and if it is, I expect a fucking tip. There are 3 garbages by the 2 exits, and 2 garbages by the pop/condiments. Don't fucking tell me you can't clean up after yourself. It is so disgusting cleaning up half-eaten food that was ate by someone else. And of course, as I was cleaning it up, I made it known to everyone sitting around there that it was disgusting, hoping they would get the hint. They didn't, but then again they are Canadian. I also hear from some of my friends at real restaurants that Canadians don't tip. I would probably kill them if I didn't get a tip.
Well, as you can fucking see from my 2 hours of being over there, I accumulated this whole post of hatred.
Passports for US entry January 2008!
Monday, February 20, 2006
I Hate Canadians!
I hate to say it, but it's true. Some days you get SO agitated and it can get unbearable. Some Canadians that come down are nice, but a vast majority are rude/annoying/dumb or any combination of the three. So today, well technically yesterday, I was a breaker and had an all out argument with a Canadian. She was buying a $300 sewing machine and it had a coupon on it for a free $20 giftcard. She starts bitching out of nowhere that she wants to use it towards the sewing machine. We're not supposed to do that, it is possible with a little trickery but I'd get chewed out in a heartbeat. Anyways, after I tell her she can't a few times, she keeps insisting. Then she asks when it would expire. I told her that our giftcards never expire...NEVER. Well, she asks that if she comes back in 3 months if it would be expired. Did you not fucking hear me!? NO, IT DOESN'T EXPIRE! She said, "I bet you it will." NO IT WON'T! "Can't I just use it on the sewing machine?" NO! What the fuck is so hard to understand!?
Then I was putting carts away, and this Canadian who just walked in the door asked if we sold Bush's baked beans. They LOVE them for some reason, we almost always sell out every weekend. I tell her that we do carry them, and she tells me...TELLS me, to go get her a case of them. I just pointed to where they were and walked away. Sorry I'm not your personal shopper. And the least you could do is ask nicely, not tell me to.
Sara saw a Canadian woman eating a bag of M&M's and then put the empty bag down. Sara went over there and asked her if that bag was hers.
Canadian: "No, it's not mine."
Sara said, "I just saw you eating it."
Canadian: "So?"
Sara: "Well, are you going to pay for it?"
Canadian: "No."
Then Sara walked away and told our Assets Protection team, but she had left by the time they were notified. That would have been awesome if she got slapped a restitution all for a 53 cent item. But honestly who the fuck does that?
And they always have to have separate transactions. It fucking annoys the hell outta me. It gets old real damn quick because it slows the whole line down.
And then they talk in French to try to hide their conversation from you. Oh you're so damn cool. One group of Canadians went through a cashier's lane saying in French how ugly the cashier's hair was...the cashier speaks French and totally understood everything they said.
When the fucktards come down here, they think they are god's gift to the Earth. They treat us like shit, and trash talk us all the time. One Canadian said to a cashier, "I'm not coming down here anymore, you Americans are all fat." First of all, no, and second of all, what a great reason to stop going somewhere. Hell, any reason to get you to stay in your own god forsaken country is A-OK with me.
The TMs at my store are all rooting for passports at the border because it would cut down on the idiots coming down DRASTICALLY. That would be awesome!
Then I was putting carts away, and this Canadian who just walked in the door asked if we sold Bush's baked beans. They LOVE them for some reason, we almost always sell out every weekend. I tell her that we do carry them, and she tells me...TELLS me, to go get her a case of them. I just pointed to where they were and walked away. Sorry I'm not your personal shopper. And the least you could do is ask nicely, not tell me to.
Sara saw a Canadian woman eating a bag of M&M's and then put the empty bag down. Sara went over there and asked her if that bag was hers.
Canadian: "No, it's not mine."
Sara said, "I just saw you eating it."
Canadian: "So?"
Sara: "Well, are you going to pay for it?"
Canadian: "No."
Then Sara walked away and told our Assets Protection team, but she had left by the time they were notified. That would have been awesome if she got slapped a restitution all for a 53 cent item. But honestly who the fuck does that?
And they always have to have separate transactions. It fucking annoys the hell outta me. It gets old real damn quick because it slows the whole line down.
And then they talk in French to try to hide their conversation from you. Oh you're so damn cool. One group of Canadians went through a cashier's lane saying in French how ugly the cashier's hair was...the cashier speaks French and totally understood everything they said.
When the fucktards come down here, they think they are god's gift to the Earth. They treat us like shit, and trash talk us all the time. One Canadian said to a cashier, "I'm not coming down here anymore, you Americans are all fat." First of all, no, and second of all, what a great reason to stop going somewhere. Hell, any reason to get you to stay in your own god forsaken country is A-OK with me.
The TMs at my store are all rooting for passports at the border because it would cut down on the idiots coming down DRASTICALLY. That would be awesome!
Friday, February 17, 2006
Target-Sucks is Back!
Sort of. Ok, not really, but a few boards have been created in it's place. For all you who were at the now absent Target-Sucks forum, you can check out these two:
The Bullseye:
http://s3.phpbbforfree.com/forums/index.php?mforum=thebullseye
Or
Return of the Target Sucks:
http://targetsucks.elevation24.com/forum/index.php
If you see this, spread the word to other people that were registered. Enjoy!
The Bullseye:
http://s3.phpbbforfree.com/forums/index.php?mforum=thebullseye
Or
Return of the Target Sucks:
http://targetsucks.elevation24.com/forum/index.php
If you see this, spread the word to other people that were registered. Enjoy!
Wednesday, February 15, 2006
Oh My God!
So I'm in complete withdrawal because they took Target-sucks.com down. I was so damn addicted to posting there, but now it's gone and I can't find another board to post on. I love reading to see how things are going for other people, and bitching about how it goes for me.
Well, I suppose it's back to bitching on here. I get to work tonight, so I'm sure I'll have some stories.
The Round-Up:
-A Canadian wanted to return something he bought 6 months ago, a full 3 months after the receipt EXPIRED. His excuse: "I don't get UP here often." First of all, in relation to Canada, you would come DOWN here, not up. Second of all, it's the same policy for everyone. Live with it.
-One of the cashiers went into seizure mode, and I called 911. Well, I got bitched out because I didn't say Code Green (for an accident) first. What the fuck ever. Don't get mad at me just because it took you forever to get to the lane. The cashier is fine and that's all that matters.
I'm beginning to really hate working. On days that I cashier I'm almost always a little late because I just don't care anymore.
Well, I suppose it's back to bitching on here. I get to work tonight, so I'm sure I'll have some stories.
The Round-Up:
-A Canadian wanted to return something he bought 6 months ago, a full 3 months after the receipt EXPIRED. His excuse: "I don't get UP here often." First of all, in relation to Canada, you would come DOWN here, not up. Second of all, it's the same policy for everyone. Live with it.
-One of the cashiers went into seizure mode, and I called 911. Well, I got bitched out because I didn't say Code Green (for an accident) first. What the fuck ever. Don't get mad at me just because it took you forever to get to the lane. The cashier is fine and that's all that matters.
I'm beginning to really hate working. On days that I cashier I'm almost always a little late because I just don't care anymore.
Saturday, January 28, 2006
Bitched Out
So I get to work on Thursday and Karen tells me she needs to talk to me. I think, 'just fucking great'. She brings me to the head cashier office and shuts the door, which is never a good sign. She digs out this list with various topics on it. Then she pretty much rips into me. The things she brings up are 1) I call the LOD (manager) up to GS too much, 2) I need to smile more, and 3) I need to be more empathetic with guests. What the fuck ever. After she goes over her lecture and examples of what she would do, I had enough. I freaked out on her saying that they always point out the little unimportant negative things about me, but never compliment me (or anyone for that matter) when they do a good job. To this she just said that I am a good worker at GS. Well, no shit, I carry GS, but if I'm a 'good' worker then why are you having this discussion with me and have a fucking list of shit!?
My response to each and every one of her stupid topics:
1) When a guest asks for a manager, I'm going to call the LOD. It's their fucking job to address guest complaints! So sorry that I work more than anyone else so it seems like I call them up more often. I told Karen that I do call the LOD as a last resort and I wasn't aware that I was doing it "so much." It's what the guest wants, not me. The way she said it pissed me off too. She said, "All of the LODs have said that they always get called up to GS more when you are working." So basically all of them hate me? For making them do their job? Heaven forbid you get off your lazy ass and answer a guest's question. It was funny (at least to me) that night when I brought back defectives, we are supposed to call the LOD to open the trash compactor, but I didn't want to "bother" them so I just left all my garbage right next to it. I'd hate to interrupt them doing nothing to do their job.
2) Smiling more...OK, sorry I'm not a fucking robot. I told Karen that I've never been a person that smiles a lot, or for no reason. That DOESN'T mean I'm in a bad mood, I just don't show it all the time with my face. I still greet each guest and tell them to have a nice day. I'm still nice to people, but I guess I need to have a fake ass smile from ear to ear. And it's not like a head cashier ever works with me, so they don't know how I interact with guests, they only see me when they are walking by. I've been told for quite some time now that I need to smile more. Maybe improve store conditions, more people would be smiling. As far as I know, I'm the only one they talk to about smiling more, no one else has said they have been talked to about the same thing. No one else smiles that often in our store either, so I don't know what the fuck they expect from me.
3) Being more empathetic with guests. I told her that it's hard to be empathetic to people that are nothing but rude to me. For example, if someone calls a co-worker of mine an asshole, I'm not going to be cool with it, or making sure everything has been done for them.
And then when I got to work yesterday, there was a gallon of milk at the end of Whitney's lane. I was on the lane next to Whitney. Karen comes up to me and pretty much yells at me asking why it is there. I told her I didn't know, and Whitney told her. I love that her first reaction was to yell at me. Go figure. I swear she has it out for me.
Then later that night right after we closed I brought up my abandoned to GS, and when I was walking back to my lane a guest asked me a question. I had to ask someone else and they were about 6 lanes away from my lane. Dawn, the dykish salesfloor TL, came into my lane and was pissing and moaning that I wasn't there helping her. She asked Whitney to help her since I wasn't. I said, "I can't be everywhere at once." My god, what was I supposed to do? Ignore the guest?
So, I'm definitely thinking I'm the store's whipping boy. Whatever goes wrong, let's just take it out on me, even when it's out of my hands.
My response to each and every one of her stupid topics:
1) When a guest asks for a manager, I'm going to call the LOD. It's their fucking job to address guest complaints! So sorry that I work more than anyone else so it seems like I call them up more often. I told Karen that I do call the LOD as a last resort and I wasn't aware that I was doing it "so much." It's what the guest wants, not me. The way she said it pissed me off too. She said, "All of the LODs have said that they always get called up to GS more when you are working." So basically all of them hate me? For making them do their job? Heaven forbid you get off your lazy ass and answer a guest's question. It was funny (at least to me) that night when I brought back defectives, we are supposed to call the LOD to open the trash compactor, but I didn't want to "bother" them so I just left all my garbage right next to it. I'd hate to interrupt them doing nothing to do their job.
2) Smiling more...OK, sorry I'm not a fucking robot. I told Karen that I've never been a person that smiles a lot, or for no reason. That DOESN'T mean I'm in a bad mood, I just don't show it all the time with my face. I still greet each guest and tell them to have a nice day. I'm still nice to people, but I guess I need to have a fake ass smile from ear to ear. And it's not like a head cashier ever works with me, so they don't know how I interact with guests, they only see me when they are walking by. I've been told for quite some time now that I need to smile more. Maybe improve store conditions, more people would be smiling. As far as I know, I'm the only one they talk to about smiling more, no one else has said they have been talked to about the same thing. No one else smiles that often in our store either, so I don't know what the fuck they expect from me.
3) Being more empathetic with guests. I told her that it's hard to be empathetic to people that are nothing but rude to me. For example, if someone calls a co-worker of mine an asshole, I'm not going to be cool with it, or making sure everything has been done for them.
And then when I got to work yesterday, there was a gallon of milk at the end of Whitney's lane. I was on the lane next to Whitney. Karen comes up to me and pretty much yells at me asking why it is there. I told her I didn't know, and Whitney told her. I love that her first reaction was to yell at me. Go figure. I swear she has it out for me.
Then later that night right after we closed I brought up my abandoned to GS, and when I was walking back to my lane a guest asked me a question. I had to ask someone else and they were about 6 lanes away from my lane. Dawn, the dykish salesfloor TL, came into my lane and was pissing and moaning that I wasn't there helping her. She asked Whitney to help her since I wasn't. I said, "I can't be everywhere at once." My god, what was I supposed to do? Ignore the guest?
So, I'm definitely thinking I'm the store's whipping boy. Whatever goes wrong, let's just take it out on me, even when it's out of my hands.
Thursday, January 26, 2006
The Retail Report
Well, I haven't updated this much over the busy return season, but let me tell you it was a doosie. Maybe I'll try to recollect some stories at some time.
Right now I'm about 3 weeks into my university classes, and after requesting 10-20 hours a week, NEXT week is when they actually decided to follow that. I have 12 hours, which is fine by me because I have a few tests to hardcore study for. BUT, I close tonight, Friday, Saturday, AND Sunday. Yeah, it sucks. Especially when I'm not even available to close Thursdays or Sundays. I told Maggie I was leaving when I'm done with GS shit tonight and Sunday. I have no time to do anything for school because Target has sponged up all my time. And to make matters worse I cashier on Friday and Saturday, the busiest days of the week. Schedules also come out today, so I can only imagine how they are going to schedule me this upcoming week. As you can probably tell, I'm not looking forward to working tonight.
All right, a little thing of the blog that I'm naming "The Round-Up" which will include dumb and rude guests. Let's start her off right.
The Round-Up:
There was this woman who wanted to return her defective digital camera. She had bought it in May but still had the receipt. We no longer carried the camera and I couldn't do anything for her. She thought she was 'above me' and slid a piece of paper across the desk and said all snootily, "I have a warranty." I smiled, pushed the paper back at her, and said, "With the manufacturer, not Target." It made my day.
Another woman wanted to return an open DVD. I told her that because it was open, she could only exchange it for the exact same thing. She didn't want to, she wanted to just return it because she didn't "like" the movie. Sorry, we're not blockbuster!
Then there was this guy who had a DVD player that he got as a gift. The only thing is that it wasn't in our system anymore, so it had to be pretty old. I tell him that I would need a receipt dated within 90 days to do anything for him. He demanded a manager and there was an all out argument. He kept saying that Target should stand behind it's products. Target does...for 90 days! I somewhat remember him trying to return the same thing LAST Christmas. Let it go! Donate it or something!
When the Xmas stuff went clearance, we had all sorts of people bitching about adjustments. Target doesn't adjust clearance prices! There was this one woman in particular who said she asked before Xmas if she could get an adjustment, and they apparently told her she could. Well, we can't and the woman threw a fit. She bitched out the manager, but in the end, she DIDN'T get her adjustment. I laughed.
A woman came in and wanted to return a toy. Well, it was over $10 so she had to exchange it for ONE item in Toys, and I told her that multiple times. She comes back with 2 items, and I told her NO it had to be one item. This is when people either say the policy is stupid or the claim that we didn't say that. Well, the woman said she went back to toys, but she went to another person at GS. As if I'm not gonna see you walk to another person. Yes, it was busy, but I'm not dumb. The other GSTM said the exact same thing and she starting crying. Yes, crying. Policies are policies, it's not that hard to comprehend.
And this next story REALLY pissed me off, and still does. There was this Canadian family that was shopping, and before they started they asked what the exchange rate was and they were told it was 81%. When, they went through the lanes, it was 78%. The family threw an all out shit fit, and stormed over to Guest Service. We told him that we didn't set the exchange rate, and we only give the information that is given to us. The guy just walked away and he wife asked him why he was misquoted. The guy said, (about the other GSTM) "Because she's an asshole!" Actually, he yelled it. Now the other GSTM is the nicest woman ever, and you could tell she was obviously hurt by the comment. So I yell, "GO HOME!" but I don't know if they heard me, I just hate Canadians, and you can see why. But that wasn't he end of it. The wife comes back in and bitches us out some more. We call the head cashier and it was another all out argument. The head cashier explained that US to Canadian was 81%, but Canadian to US was 78%. Then, she started bitching that if they would have known that, they would have paid in US currency. The head cashier offered to void the transaction, and do it over. The bitch didn't want to. The head cashier was getting annoyed and asked, "Then what do you want me to do!?" She started bitching that we should give out the right information to people. We do. She also bitched that the store next door had an exchange rate of 84%, and that we were ripping them off. The head cashier also yelled back saying we go through different banks, and all banks set their own exchange rate. She eventually left, and we all shit-talked Canadians. If you ever want to know why I hate Canadians, this is one reason. They are all like this too, multiply these people by the thousands and you have our weekends.
Then there was this woman who wanted to return a 3-in-1 printer. It was an HP 2170 or something like that. Well, she didn't have a receipt and she brought up a HP 3100 or something like that, but it was obviously different. So I asked her if she found the 2170 because I would need that to do the exchange. She yelled at me to call Electronics and have them check. I am willing to if they ask nicely, but this was a demand. I call them and NOPE we don't carry that kind. She yelled at me, and dialed up her mom or whoever and had her yell at me. The woman on the phone said that she called and they told her they could return it. I asked her if she had the receipt, and NOPE. I told her that we do not carry that model number so I could not return it. I think they were trying to scam me, but they underestimated my intelligence.
There was this woman who wanted to return a basketball hoop. The only thing she brought it was the broken backboard. She expected a full refund for just bringing in the backboard. I looked at her as if she was retarded. She promised she would throw away the base, but didn't want to drag into the store. I told her that I would need everything to do a return. How stupid can you be?
Well, I better get ready for Work-Til-I-Drop 2006 this weekend. Hopefully I'll update this a little more regularly.
Right now I'm about 3 weeks into my university classes, and after requesting 10-20 hours a week, NEXT week is when they actually decided to follow that. I have 12 hours, which is fine by me because I have a few tests to hardcore study for. BUT, I close tonight, Friday, Saturday, AND Sunday. Yeah, it sucks. Especially when I'm not even available to close Thursdays or Sundays. I told Maggie I was leaving when I'm done with GS shit tonight and Sunday. I have no time to do anything for school because Target has sponged up all my time. And to make matters worse I cashier on Friday and Saturday, the busiest days of the week. Schedules also come out today, so I can only imagine how they are going to schedule me this upcoming week. As you can probably tell, I'm not looking forward to working tonight.
All right, a little thing of the blog that I'm naming "The Round-Up" which will include dumb and rude guests. Let's start her off right.
The Round-Up:
There was this woman who wanted to return her defective digital camera. She had bought it in May but still had the receipt. We no longer carried the camera and I couldn't do anything for her. She thought she was 'above me' and slid a piece of paper across the desk and said all snootily, "I have a warranty." I smiled, pushed the paper back at her, and said, "With the manufacturer, not Target." It made my day.
Another woman wanted to return an open DVD. I told her that because it was open, she could only exchange it for the exact same thing. She didn't want to, she wanted to just return it because she didn't "like" the movie. Sorry, we're not blockbuster!
Then there was this guy who had a DVD player that he got as a gift. The only thing is that it wasn't in our system anymore, so it had to be pretty old. I tell him that I would need a receipt dated within 90 days to do anything for him. He demanded a manager and there was an all out argument. He kept saying that Target should stand behind it's products. Target does...for 90 days! I somewhat remember him trying to return the same thing LAST Christmas. Let it go! Donate it or something!
When the Xmas stuff went clearance, we had all sorts of people bitching about adjustments. Target doesn't adjust clearance prices! There was this one woman in particular who said she asked before Xmas if she could get an adjustment, and they apparently told her she could. Well, we can't and the woman threw a fit. She bitched out the manager, but in the end, she DIDN'T get her adjustment. I laughed.
A woman came in and wanted to return a toy. Well, it was over $10 so she had to exchange it for ONE item in Toys, and I told her that multiple times. She comes back with 2 items, and I told her NO it had to be one item. This is when people either say the policy is stupid or the claim that we didn't say that. Well, the woman said she went back to toys, but she went to another person at GS. As if I'm not gonna see you walk to another person. Yes, it was busy, but I'm not dumb. The other GSTM said the exact same thing and she starting crying. Yes, crying. Policies are policies, it's not that hard to comprehend.
And this next story REALLY pissed me off, and still does. There was this Canadian family that was shopping, and before they started they asked what the exchange rate was and they were told it was 81%. When, they went through the lanes, it was 78%. The family threw an all out shit fit, and stormed over to Guest Service. We told him that we didn't set the exchange rate, and we only give the information that is given to us. The guy just walked away and he wife asked him why he was misquoted. The guy said, (about the other GSTM) "Because she's an asshole!" Actually, he yelled it. Now the other GSTM is the nicest woman ever, and you could tell she was obviously hurt by the comment. So I yell, "GO HOME!" but I don't know if they heard me, I just hate Canadians, and you can see why. But that wasn't he end of it. The wife comes back in and bitches us out some more. We call the head cashier and it was another all out argument. The head cashier explained that US to Canadian was 81%, but Canadian to US was 78%. Then, she started bitching that if they would have known that, they would have paid in US currency. The head cashier offered to void the transaction, and do it over. The bitch didn't want to. The head cashier was getting annoyed and asked, "Then what do you want me to do!?" She started bitching that we should give out the right information to people. We do. She also bitched that the store next door had an exchange rate of 84%, and that we were ripping them off. The head cashier also yelled back saying we go through different banks, and all banks set their own exchange rate. She eventually left, and we all shit-talked Canadians. If you ever want to know why I hate Canadians, this is one reason. They are all like this too, multiply these people by the thousands and you have our weekends.
Then there was this woman who wanted to return a 3-in-1 printer. It was an HP 2170 or something like that. Well, she didn't have a receipt and she brought up a HP 3100 or something like that, but it was obviously different. So I asked her if she found the 2170 because I would need that to do the exchange. She yelled at me to call Electronics and have them check. I am willing to if they ask nicely, but this was a demand. I call them and NOPE we don't carry that kind. She yelled at me, and dialed up her mom or whoever and had her yell at me. The woman on the phone said that she called and they told her they could return it. I asked her if she had the receipt, and NOPE. I told her that we do not carry that model number so I could not return it. I think they were trying to scam me, but they underestimated my intelligence.
There was this woman who wanted to return a basketball hoop. The only thing she brought it was the broken backboard. She expected a full refund for just bringing in the backboard. I looked at her as if she was retarded. She promised she would throw away the base, but didn't want to drag into the store. I told her that I would need everything to do a return. How stupid can you be?
Well, I better get ready for Work-Til-I-Drop 2006 this weekend. Hopefully I'll update this a little more regularly.
Wednesday, January 11, 2006
Been A While...
So it's been quite some time since I've last posted. I guess I was too busy relaxing that I didn't want to report on my awful days. I worked 11 days in a row with the exception of Christmas...That was fun. Things are slowing down some and I couldn't be happier. BUT, people are getting more and more bitchy the further we move away from Christmas.
I'll try to recap guests a few at a time, but first the latest drama. It just seems like STILL I'm the only one doing anything at GS. People just like to yell at me. All the head cashiers and all the LODs never seem to be satisfied with anything. I busted my ass cleaning Guest Service for bounce back, but the head cashiers still didn't care. I think Maggie said thanks, but I'm not too sure. Anyway, Anne is quitting and wrote this 3 page letter to them that told them everything she hated about our store. We were both talking shit about our store all while the TLs and LODs were one table away. I made it a point to make them hear that I didn't like Karen at all. I'm pretty sure Sharon heard me and that is why she was a bitch for the rest of the night.
Anyways, I work tonight from 4:30-close in GS and I hope it's dead. I can't think of anything else to say right now and I'm sick of typing, so until next time...
I'll try to recap guests a few at a time, but first the latest drama. It just seems like STILL I'm the only one doing anything at GS. People just like to yell at me. All the head cashiers and all the LODs never seem to be satisfied with anything. I busted my ass cleaning Guest Service for bounce back, but the head cashiers still didn't care. I think Maggie said thanks, but I'm not too sure. Anyway, Anne is quitting and wrote this 3 page letter to them that told them everything she hated about our store. We were both talking shit about our store all while the TLs and LODs were one table away. I made it a point to make them hear that I didn't like Karen at all. I'm pretty sure Sharon heard me and that is why she was a bitch for the rest of the night.
Anyways, I work tonight from 4:30-close in GS and I hope it's dead. I can't think of anything else to say right now and I'm sick of typing, so until next time...
Wednesday, December 21, 2005
Oh My Fucking GOD!
It was so fucking busy. At one point we had every salesfloor TM on the lanes. Then of course all hell broke loose.
There was this one woman who wanted to exchange shirts, and she brought the ones she wanted up to GS. Well, there was a ginormous line behind her so I did this shitty job of folding them, but before I could put them in the bag, the bitch rips them from my hands and says, "I'll fold them, you suck at folding." Excuse the fuck outta me!? So I just threw her receipt at her, and helped the next person. Of course she took 10 minutes to fold her stupid shirts.
We had been calling for Toys and Seasonal to get their OVERFLOWING carts for a few hours and no one had come, much less mentioned anything about them on the walkie, so I got pissed and told them for the umteenth time they had overflowing carts. The bitch in Toys got on the walkie and freaked the fuck out on me. She said, "I will get it when I get off the lanes." She also gave me this dirty look. So I made the face back to her and rolled my eyes. I have no fucking sympathy for them because we have been calling those 2 departments for the last few hours and no one came to get them. Even when it wasn't busy. So fuck off! Then Sharon gets on the walkie looking for me, and I don't want to talk to her so I ignore it, and Sharon says over the walkie that we should deliver the carts when they get full. Yeah, OK I will as soon as you learn to fucking schedule people at GS. There was 2 of us and we were fucking swamped. Delivering carts ISN'T my job, it's the salesfloors' job to get their ass up to GS and get their fucking carts.
Oh, but I don't call it Hell for any reason, something else happened. While Amanda was backing up on the lanes, she got a card. When I was on my lunch, 2 people walked up and she got 2 more. Then another person walked up and she got another one. And here's me asking everyone possible and no one wanted one from me, but I was asking. So Maggie, Sharon, and Rich were all standing at GS saying how good she was and blah blah blah. Then they all start telling me to get some and I just freaked out. I said, "Spare me the guilt trip, I'm trying." Damn I'm funny. Well Sharon starting singing "You better not pout..." Ok, thanks bitch, please make me feel even more like shit. GOD I fucking hate her sometimes. Sorry that I can't fucking force people to sign up! Sorry I have bad luck! What the fuck do you want from me!? Fuck the whole store, I hope it burns down.
And tomorrow I cashier from 5-close. Seriously I want to die right now. It's only gonna get busier tomorrow because the K-12 schools are out. Kinda late I know. I'm not looking forward to it at all. The worst part was that Sara said there was a high probability that she would take it. Got my hopes up for nothing. I want to go to a friend's party because I am never there when they start, I'm always fucking working. Target can seriously go fuck itself right now. The only day I'll have of from this past Monday to next Friday is Christmas. So in a 11 day span, I'll have 1 day off. SHOOT ME!
I'm so fucking sick of doing everything at GS. I do everything. No one ever helps me or even tries. I've brought it up with the head cashiers and nothing changes. I want to scream at the top of my lungs right now. I don't want to fucking open the day after Christmas with Blanka and Whitney because they don't know what the fuck they are doing...at all. I'm going to be doing everything and I'm about to burst. I don't want to fucking cashier tomorrow at all. I hate cashiering with a passion. WITH A FUCKING PASSION! And it's going to be super fucking busy, and everyone is an asshole. I better be a breaker, I can't stand being on one lane the whole fucking day. It's also 5-12. Thanks! They are basically using me to just close. Oh, and get this, if we finish with everything before 12, we have to help overnight put stuff out. They get paid $1 more for working overnight so they can go fuck themselves as far as I'm concerned. I'm leaving when I want to. I have places to be and they can fire me for all I care. Then they would have to fill my shifts. They could even write me up. I just don't give a shit anymore. I wish I had a punching bag right now. I'd probably break the damn thing I'm so angry.
Well, you'll be sure to hear about everything.
There was this one woman who wanted to exchange shirts, and she brought the ones she wanted up to GS. Well, there was a ginormous line behind her so I did this shitty job of folding them, but before I could put them in the bag, the bitch rips them from my hands and says, "I'll fold them, you suck at folding." Excuse the fuck outta me!? So I just threw her receipt at her, and helped the next person. Of course she took 10 minutes to fold her stupid shirts.
We had been calling for Toys and Seasonal to get their OVERFLOWING carts for a few hours and no one had come, much less mentioned anything about them on the walkie, so I got pissed and told them for the umteenth time they had overflowing carts. The bitch in Toys got on the walkie and freaked the fuck out on me. She said, "I will get it when I get off the lanes." She also gave me this dirty look. So I made the face back to her and rolled my eyes. I have no fucking sympathy for them because we have been calling those 2 departments for the last few hours and no one came to get them. Even when it wasn't busy. So fuck off! Then Sharon gets on the walkie looking for me, and I don't want to talk to her so I ignore it, and Sharon says over the walkie that we should deliver the carts when they get full. Yeah, OK I will as soon as you learn to fucking schedule people at GS. There was 2 of us and we were fucking swamped. Delivering carts ISN'T my job, it's the salesfloors' job to get their ass up to GS and get their fucking carts.
Oh, but I don't call it Hell for any reason, something else happened. While Amanda was backing up on the lanes, she got a card. When I was on my lunch, 2 people walked up and she got 2 more. Then another person walked up and she got another one. And here's me asking everyone possible and no one wanted one from me, but I was asking. So Maggie, Sharon, and Rich were all standing at GS saying how good she was and blah blah blah. Then they all start telling me to get some and I just freaked out. I said, "Spare me the guilt trip, I'm trying." Damn I'm funny. Well Sharon starting singing "You better not pout..." Ok, thanks bitch, please make me feel even more like shit. GOD I fucking hate her sometimes. Sorry that I can't fucking force people to sign up! Sorry I have bad luck! What the fuck do you want from me!? Fuck the whole store, I hope it burns down.
And tomorrow I cashier from 5-close. Seriously I want to die right now. It's only gonna get busier tomorrow because the K-12 schools are out. Kinda late I know. I'm not looking forward to it at all. The worst part was that Sara said there was a high probability that she would take it. Got my hopes up for nothing. I want to go to a friend's party because I am never there when they start, I'm always fucking working. Target can seriously go fuck itself right now. The only day I'll have of from this past Monday to next Friday is Christmas. So in a 11 day span, I'll have 1 day off. SHOOT ME!
I'm so fucking sick of doing everything at GS. I do everything. No one ever helps me or even tries. I've brought it up with the head cashiers and nothing changes. I want to scream at the top of my lungs right now. I don't want to fucking open the day after Christmas with Blanka and Whitney because they don't know what the fuck they are doing...at all. I'm going to be doing everything and I'm about to burst. I don't want to fucking cashier tomorrow at all. I hate cashiering with a passion. WITH A FUCKING PASSION! And it's going to be super fucking busy, and everyone is an asshole. I better be a breaker, I can't stand being on one lane the whole fucking day. It's also 5-12. Thanks! They are basically using me to just close. Oh, and get this, if we finish with everything before 12, we have to help overnight put stuff out. They get paid $1 more for working overnight so they can go fuck themselves as far as I'm concerned. I'm leaving when I want to. I have places to be and they can fire me for all I care. Then they would have to fill my shifts. They could even write me up. I just don't give a shit anymore. I wish I had a punching bag right now. I'd probably break the damn thing I'm so angry.
Well, you'll be sure to hear about everything.
It's Starting...
The bitchfest that we know as Christmas returns is starting already. The bitchy attitudes have been whipped out and in full force. You better have a full defense of confidence to battle this return season. Pull out all stops, and fight fire with fire.
I don't know what it is, but there are a lot of fucking assholes returning shit and it's not even after Christmas yet. It's been really busy at Guest Service, to the point where it's almost impossible to keep up with anything.
Let's start with a few gems from the past few days:
There was this woman who came up with a black shirt. I don't know what the fuck her problem was, but she went into this all out rant. Apparently she had bought grey and brown shirts on Sunday that were on sale and they told her they didn't have any black shirts. She told me that they must have been lying because there was a black shirt. So I tell her that we may have got a shipment in, and she started bitching that they told her they wouldn't get anymore in. She also said they checked the inventory with our computer and I told it that the inventory was as of 8am that morning so it could be wrong. She wasn't having any of it and basically insinuating that they had lied to her. I was still fucking wondering what the fuck she wanted other than to bitch. She wanted to buy the black shirt! Was the fucking bitchout necessary!? She started bitching about how it was on sale on Sunday and that she should still get the sale price because they lied to her. I told her that if it was on sale on Sunday, that it would still be on sale because it was within the same week. For whatever reason, the black shirt wasn't ringing up on sale. I finally just changed the price and she left. But jesus fucking christ, she kept asking if I understood and I told her yes, but I still didn't know what she wanted. What the fuck do you want me to do about it!? All she wanted was the sale price, and had she said that in the first place, we both would have saved 10 minutes.
Then, there was this woman who wanted to return a few shirts. But the receipt was expired. She freaked out on Renae because our policy is "stupid". YOU HAD 90 FUCKING DAYS TO RETURN THEM!
We have been getting a lot of expired receipts lately, and getting bitched out because of it. There was this woman who had an expired receipt and she freaked out saying, "What about after Christmas?" What about it? We still have the same return policy. I also remember way back when, there was this woman who bought something in September for Christmas and came up to GS and told me to write on the receipt that it was OK to return after Christmas. Her receipt expired before then, so I told her I couldn't do that. She returned her stuff and bitched me out and left. Good riddance. I don't know what is so hard to understand about 90 days.
For some reason I have a feeling that this return season is going to suck major ass. At least I can be an asshole right back.
For everyone returning things this year, remember that you win more bees with honey than vinegar. Be respectful and nice and employees with be more likely to help you out. Employees are only doing their job and it's not their fault. They are following company policy and if you have a problem with it, politely ask to speak to a manager. Don't expect things to change just because you talked with a manager either.
I don't know what it is, but there are a lot of fucking assholes returning shit and it's not even after Christmas yet. It's been really busy at Guest Service, to the point where it's almost impossible to keep up with anything.
Let's start with a few gems from the past few days:
There was this woman who came up with a black shirt. I don't know what the fuck her problem was, but she went into this all out rant. Apparently she had bought grey and brown shirts on Sunday that were on sale and they told her they didn't have any black shirts. She told me that they must have been lying because there was a black shirt. So I tell her that we may have got a shipment in, and she started bitching that they told her they wouldn't get anymore in. She also said they checked the inventory with our computer and I told it that the inventory was as of 8am that morning so it could be wrong. She wasn't having any of it and basically insinuating that they had lied to her. I was still fucking wondering what the fuck she wanted other than to bitch. She wanted to buy the black shirt! Was the fucking bitchout necessary!? She started bitching about how it was on sale on Sunday and that she should still get the sale price because they lied to her. I told her that if it was on sale on Sunday, that it would still be on sale because it was within the same week. For whatever reason, the black shirt wasn't ringing up on sale. I finally just changed the price and she left. But jesus fucking christ, she kept asking if I understood and I told her yes, but I still didn't know what she wanted. What the fuck do you want me to do about it!? All she wanted was the sale price, and had she said that in the first place, we both would have saved 10 minutes.
Then, there was this woman who wanted to return a few shirts. But the receipt was expired. She freaked out on Renae because our policy is "stupid". YOU HAD 90 FUCKING DAYS TO RETURN THEM!
We have been getting a lot of expired receipts lately, and getting bitched out because of it. There was this woman who had an expired receipt and she freaked out saying, "What about after Christmas?" What about it? We still have the same return policy. I also remember way back when, there was this woman who bought something in September for Christmas and came up to GS and told me to write on the receipt that it was OK to return after Christmas. Her receipt expired before then, so I told her I couldn't do that. She returned her stuff and bitched me out and left. Good riddance. I don't know what is so hard to understand about 90 days.
For some reason I have a feeling that this return season is going to suck major ass. At least I can be an asshole right back.
For everyone returning things this year, remember that you win more bees with honey than vinegar. Be respectful and nice and employees with be more likely to help you out. Employees are only doing their job and it's not their fault. They are following company policy and if you have a problem with it, politely ask to speak to a manager. Don't expect things to change just because you talked with a manager either.
Friday, December 16, 2005
So Sick Of It...
I can't stand work anymore.
Well, today I cashiered, and it wasn't too bad. Up until Karen bitched me out. Ok, so this lady wanted to pay with a purchase order. We need the binder with all the account info in it to process it. So I noticed the head cashiers were standing by their office, and so on the walkie I told them to call my lane so they could bring it over. Well, Karen walks over and I ask her to get the binder, and she freaks out saying that I should have gotten a hold of her before she walked over. I told her that I said for them to call me, but she said that all she heard was for a head cashier to go to my lane. By the time she gets back she asks me if I already did the tax exempt thing. I told her that I did, and she freaked out again saying that I didn't need to do it and that the guest had to fill out an extra slip. And she did all of this bitching at me right in front of the guest. I'm going to complain about her next time I can.
Well, now I have the weekend off and I get to pull a 6 day in a row starting Monday. Then after Christmas I work for another 4 days. Kill me now! I'm so close to having a nervous breakdown.
Well, today I cashiered, and it wasn't too bad. Up until Karen bitched me out. Ok, so this lady wanted to pay with a purchase order. We need the binder with all the account info in it to process it. So I noticed the head cashiers were standing by their office, and so on the walkie I told them to call my lane so they could bring it over. Well, Karen walks over and I ask her to get the binder, and she freaks out saying that I should have gotten a hold of her before she walked over. I told her that I said for them to call me, but she said that all she heard was for a head cashier to go to my lane. By the time she gets back she asks me if I already did the tax exempt thing. I told her that I did, and she freaked out again saying that I didn't need to do it and that the guest had to fill out an extra slip. And she did all of this bitching at me right in front of the guest. I'm going to complain about her next time I can.
Well, now I have the weekend off and I get to pull a 6 day in a row starting Monday. Then after Christmas I work for another 4 days. Kill me now! I'm so close to having a nervous breakdown.
Subscribe to:
Posts (Atom)
