6 Day Spree Finally Over

And out with a bang it went! Every single day except for Sunday, for reasons only known to assholes, was dead. Sunday was quite the other story. We have 6 registers at Guest Service and all of them were full at one point AND we still had a huge line. And apparently the nice people stayed home.

Which brings me to this one bitch I dealt with. So this old lady comes up and the first thing out of her mouth is, "You get to deal with me today." I think, 'Oh great, this shall be interesting' but I wasn't too concerned because I saw that she had her receipt. Boy, was I wrong. So she puts a boxed phone on the counter and goes into some story about how she bought the wrong phone, and somehow started talking about how she had bought a TV at Target a while ago and when she opened it, there was only a VCR in it. She was then bitching that the phone-in-a-box that she was returning looked opened, and that the employee put the wrong phone in her bag. So, being the retail drone that I am, I simply ask, "Is there anything wrong with the phone?" She yells, and I mean YELLS, "WERE YOU JUST NOT LISTENING TO ME!?" The head cashier was putting coins in my till and she just had these big eyes. Blanka was working on the till right next to me and she burst out laughing. The guy behind this bitch said, "Whoa!" So I give her an evil look, and say/yell, "Did you want to return it then?" She yells, "WELL OF COURSE!" And I say, "Then I need a receipt." I do the return and credit her card, and after I'm done, she asks again, "Did you not listen to anything I said?" I simply looked at her, and said, "Have a nice day!" But honestly, she did not say one thing pertaining to the quality of the phone. The box looked like it was opened, so I asked if there was anything wrong with it because THAT'S WHAT WE DO! Normal people just say no, there is never a need to be a total bitch about it. I remember everything she said to me, but what the fuck does a TV have to do with the phone you plopped onto the counter?

We also had another bitch on a previous day. This woman wants to return a Barbie play dress. Well, it doesn't have the barcode on it, and she doesn't have her receipt, so we tell her she needs to go back to Toys and find the exact same thing, and we'll see what we can do for her. So she brings the dress with the barcode up and we attempt a receipt look-up using a plethora of her cards. We can't find it on there, which brings us to the no-receipt return policy. Well the dress had been clearanced down to $10.48 and she would have to exchange it for another item in Toys for that price or greater. She throws a shit fit. She starts bitching about how we are ripping her off, and that the peg that it was on said $17.99, and how the receipt look-up was wrong. Well we called Sharon up, and she told her the same thing. But the lady was freaking out, and wanted to show someone what peg it was on. So Sharon does the return and puts it on a giftcard (a big no-no by the way) and went back with her. Well, the dresses on the peg in question were a completely different dress, but the lady continued to freak out saying that it was still a Barbie dress. I don't know what else was said, but Sharon said she was glad to see her go.

Sometimes the VPWT (VERY poor white trash) wanders into our store from Wal-mart and it isn't pretty. Well, some Job Service-esque type company gave this woman a $50 voucher to Target to get some decent interview clothes. It even said what she needed to buy; stuff like black pants, nice shirt, etc. Well this Mr. Yuck sticker contender got what she wanted, but it only came out to be $40ish. She, being trashy, wanted the rest in cash. They said they couldn't do that, and the woman flipped out and she was swearing up a storm. She left saying that it was "fucking ridiculous!" Well she comes in the next day, and started bitching that we didn't put the stuff on hold for her, and that she couldn't find what she was going to get anymore, so she tried buying slippers and food with it, and they told her no obviously. Again she swore up a storm and huffed her way out of the store. Any wonder why this woman can't get a job!? I think it's a bit past what she wears...

With this no-receipt return policy, Target only allows a person 2 no receipt returns or exchanges per year. It's technically supposed to be 2 items, but we can usually put a few items onto one transaction (although we aren't supposed to) just to be nice. That niceness wore out for me on Sunday. First there was this one woman who went to another employee and when she found out she could only return 2 of her 4 items, she threw them all her her cart and stormed out. She THREW them in her cart! Like the items bounced in the fucking cart!
Then there was this other guy who I had the 'pleasure' of dealing with. He exchanging blinds, and he goes to get the ones he wants. When he comes back, I ask if he has a receipt. He says no, and I ask him how he paid for them. He says, "I don't know." And then I say, "Well if you paid by credit card, debit card, or check we can try looking it up." He says, "I just want to do an exchange." And little asshole me snaps back, "Well Target requires a receipt for all returns and exchanges, would you like me to try your credit card?" "No! I just want to do an exchange!" So I tell him that Target only allows 2 no receipt returns/exchanges per year and that he would use up both of them. If he weren't an asshole I would have done them on one transaction, but this ass didn't deserve it. He goes into a tirade about how he's never shopping here again, and that he'll just go to Wal-mart from now on because it's 'less of a hassle'. Good-fuckin'-bye! Honestly, why is it so hard to hang onto a receipt!? And why is it SUCH a hassle to let me try to look up your receipt? Fuck! That's fine! I'm sure Wal-mart would love to have your piss poor attitude in their store.

So I'm glad it's over, and I have a whopping 2 days off. Woo hoo... Anyways, after this holiday season, I'm glad to get back into school because it means I'll be spending less time at the HELLHOLE. And if I get into my program, this will be my last few months of retail... We shall see...