I need a new job

And you probably agree with me.

Well, there were no monsters so to speak to deal with since the nasty bitch on Sunday, but it seems like more and more shit annoys the hell out of me.

Ok, so these Canadians come up to page their friend. So I page Donna Miller to Guest Service. Canadians, more so than other people, are so impatient. 30 seconds later the old wheezebag comes back up and says, "Page her again, you made it sound like DON Miller, she might not know it was her." So I get on the overhead thing AGAIN and enunciate Donna like you wouldn't believe. I was working with Amanda and she said she heard Donna the first time. We both rolled our eyes because we love Canadians so much. Well they come back up complaining that their friend isn't coming up. We give them this 'Well I don't control the universe' look and they go looking for her. Well they come back about 5 minutes later with their friend Don-na and bitch at us because Donna couldn't hear the page in Food Avenue, and I told them it's because it doesn't go overhead in Food Ave. They all started complaining as they left. Amanda said it perfectly when she said, "Invest in a fucking cell phone."

Another thing that pissed me off is that this guest was returning some coffee mugs that were wrapped in tissue paper. That's fine, but the bag was also filled with extra tissue paper and the receipt was at the bottom of the bag. So the woman sets her bag down and just stares at me. I fucking HATE when people do this, they just toss their bag on the counter and stare at you like you should bust your ass to do their return. So I reach in the bag, and with every movement of the tissue paper, the receipt moves, so it's like a chase. All of which the woman is staring at me. Nevermind that the sign says 'Please have your reciept ready' and no that doesn't mean at the bottom of the bag, it should be in your fucking hand ready to give it to me. And so I do the return and that's that.

Another thing I hate is when the guest doesn't say ANYTHING to you. "Is it defective?" Would you like it back on your card?" Those questions usually require a response. My favorite is when you combine the person that just stares at you AND says nothing. Saving the vocal cords to bitch someone out later? It's also fun when they don't say anything throughout the entire transaction, but tell you only after you finish that it's not what they want. "I don't want it back on my card!" And you couldn't have told me when I asked you if you wanted it on the card!?

Then there was this woman returning white wilted roses. Reason for return? "My husband bought me white ones, but I like red. Can I do an exchange?" She had her reciept so it's not like I could say no, but honestly? If my future wife exchanged flowers because she didn't like the fucking color, I would backhand her. Not really, but still. What a self-centered twat.

I know there were more topics I wanted to cover, but in one shift, you deal with a lot of shit. I like the comparison of working Guest Service is like being the eye of a hurricane. You stay calm while all the chaos occurs around you. I stole that comparison from "Behind the Counter", check it out in my links section. It's from another Customer Service person, but at Wal-mart. Gasp! it's very entertaining.