FUCK! Let me just say that up front.
Yesterday was SO FUCKIN busy because of all of the dumb as shit Canadians and their worthless money. It honestly looked like the day after Thanksgiving, and that's not cool. I was at the service desk and was asked literally a billion times if we exchanged money there. We never have, and hopefully never will. But, that didn't stop them from asking. I had a few people ask me in a bitchy tone and when I said no they said, "When did that start?" I said, "We never have." Christ, if you're going to ask 'when did that start' maybe you should at least familiarize yourself with the fuckin store instead of assuming shit.
Then we had a bum-rush at the service desk with fuckers (Canadians) that didn't have their receipt. So I explain the no receipt return policy, and the first thing that always came out of their mouths was, "But I'm from Canada, and don't get down here often." HOW IS THAT TARGET'S FAULT!? If you want to exchange/return it, get your ass down here within the time frame like all the other people with brains. I could talk forever about the stupid 'but I'm from Canada' bit, but that would just ruin the rest of my day. And we even had Canadians that said before we did anything that their receipt was expired, yet STILL got mad at us because we couldn't do anything.
Then there was this asshole who wanted to return a defective portable DVD player. He had a 'no receipt return receipt' which souunds confusing, but isn't. He had already returned one before that without a receipt, and was using that receipt to retrun this one. Fine. So, I am doing his return, and he says he just wants his money back. Well, technically we are supposed to make him go back, and exchange it for something in the same department that is equal or greater value. So I call a manager and Kelsey came up and said just to give it back to him on the giftcard (aka the only option available.) But, he wanted cash AND what he orginally paid for it. He said he bought it for 219.99, and without a receipt it gives the lowest price in the last 90 days which was 199.99. I told him that we could NOT change the price, and that he agreed to the lower price when he completed the no receipt return. He just started spouting off, and demeaning Kelsey saying basically that she had no power in the store, and didn't know what she was doing. He kept asking for the store manager, and she said she was the manager on duty. He kept asking if there was anyone above her at the store, to which she replied no. She eventually got fed up with him, gave him the giftcard, and told him to leave.
So, it was quite the day. I pushed back-up, and no one came, so I pushed it again. No one came. So, I got on the walkie and yelled, "I NEED HELP AT THE SERVICE DESK!!!" Then someone finally came up. Damn people, I'm not pushing the button for my health!
I don't work today, but I open GS tomorrow. Oh joy! I'm going to get my schedule for today, and it'll be for the day after Thanksgiving. God help everyone near me if I close. I will go absolutely apeshit. Let that be a warning. Haha! No, but seriously.
Friday, November 12, 2004
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