She's Back...

Well, that bitch came back today. Yeah, just fucking great.

She first walks up to the counter and says bitchily, "Did you find my numbers!?" I tell her no, and before I have a chance to say anything else, she says, "Then where are my receipts!?" I go and grab then and show her all the numbers that we tried and didn't work. I tell her we can't do anything for her, and she says, "This is poor customer service!" Like I give a flying fuck what you think. That's when Heidi jumped in, and started arguing with her. Heidi said that I did more than anyone would do for a normal person, and that I spend more time helping her than I should've. The bitch just goes off and starts demanding that we call another store to get the numbers for these sunglasses. Nope, sorry, not when your being a complete bitch! She also wanted the jewelry department to repair them, and Heidi told her they don't have the supplies to do that. Heidi handed her a Guest Relations card, and then the bitch started to ask why she should have to call. Um, maybe because it's YOUR shit! She also asks if we could look up her transaction with a check, and I told her, we still would need numbers for the sunglasses. She finally gets fed up and throws them on the counter and tells us to keep them, and storms out. I "accidentally" stomped on them just in case she came back to get them. Well, now even if Guest Relations tells her she can do the return, now she doesn't have anything to return. Haha! What a fucking bitch! I swear, I still want to beat the living shit out of her. Krista told us we don't have to take that kind of attitude from guests, we just need to call a manager and let them deal with it. I made a comment after the fact that you only get poor 'customer' service from being a poor customer. How true!

Other than that, there were no other bitchy people. It was REALLY busy again, as all the college kids are getting back from spring break. Holy fuck!

Jesse told me they got out at 11:30 last night. Ick! Thank God he switched with me, or else I would've missed the party. Speaking of which, it was a blast. Heidi was still hungover today, and she tripped and almost fell a billion times, and that was hilarious. Oh well, next up, Tuesday 4-8 cashiering.