Here Again

Well normally I write when I'm pissed off, and that is what I am. It's usually because of Canadians and this time is no different.

I was up at Guest Service giving Blanka her break, and this group of Canadian women come up. They want to return a lampshade, BUT (like usual) the receipt is expired. So I tell them that I wouldn't be able to use the receipt to do the return because it was expired, but they would be able to exchange it for another item in Housewares for $14.99 or greater. Well, the one woman used her 'baby' voice to talk to me, as if I was mentally challenged or something. She said, "Uh, I know that the receipt is expired, I saw that. But, we don't come down here often. We're from Canada." (I hate the 'but I'm from Canada' bit, but you already know this) I jumped in, "We have the same policy for everyone." They then asked if they could get a credit, and I told them no, that they had to do the exchange at Guest Service. Well, Blanka comes back from her break and I'm outta there. Well, when the bitches come back (I don't like being talked down to) and apparently they freaked the fuck out. They put up the biggest shit fit saying they want their money back and how our policy is "anti-Canada." Needless to say, they didn't get their way and they took their lampshade and left. Good riddance.

Now my comments on the situation: The whole anti-Canada thing is complete bullshit. The return policy applies to every single person that buys something from Target. It would be anti-Canada if the policy explicitly stated that Canadians only had 60 days (or something like that) to return something. Is it Target's fault you don't get down here often? No. The return policy is on every lane, on the back of every receipt, and up at Guest Service. If you do not like the policy, or are unable to follow it, do not purchase anything. Don't expect to be an exception because of your situation. If I have to follow the policy, then you do too. It's not on a person-by-person basis. It is a consistent policy that is applied to everyone.

I am getting so sick of their entitlement issues. You are not an exception! It's getting to the point where I am arguing with them, partly because they are rude to begin with and secondly because they don't get it.

I just can't believe it. There are so many other stories to tell when these people were absolutely rude, but I don't want to ruin the rest of my day by telling them. If I get this upset by telling them, imagine what it was like to go through it first-hand.

Yet another day tonight, so I will see ya'll later.