Monday, December 31, 2007

Holy Cow

Where have I been? Every time I say I'll post more, I disappear. There's a lot to catch up on.

My internship at another pharmacy went well. They didn't really have me do much more than I do at my other pharmacy. I did get to use the computer a little bit though, so that helped. But what was interesting is that someone tried to pass a fake prescription off on us and we got to call the cops! It was quite obvious that the script was fake.

My pharmacy hasn't been too eventful lately, or at least nothing I can remember at the moment.

Target has been sketchy as usual. After 4 months at that store, they FINALLY tell me to talk to the Target pharmacy manager to see about working over there. Thaaaaaaanks...
And returns are in full effect. People get bitchier and bitchier the further we move away from Christmas. And as usual, people are complete assholes if something doesn't go their way. Sometimes I can't help but just smile when people are going into their tirades about returns. Good gravy there are a lot of immature people in this world.

On Sunday, it was just crazy at Guest Service. Of course I was the only one scheduled up there even though it was the first fucking weekend after Christmas, it's going to be busy! They had another cashier up there helping me, but as soon as there weren't any guests in line, they pulled her even though I had to catch up by filling carts with all the shit up at Guest Service. There was a good 2 hour block where we couldn't do anything but help people at GS. Therefore it was a fucking mess.

Then the closing person came in early and she was a bit overbearing. She was bossing me and the other girl around like her shit didn't stink. Thankfully she stopped as I was about to bitch her out. I know what I'm fucking doing thank you very much. We had a few minor arguments over little things, but we dealt. I just hate when people treat me like I don't know anything without knowing anything about me.

Well, I suppose that's enough bitching for now. Happy New Year!

Wednesday, December 12, 2007

Not Much New Here

I haven't been working all that often recently because it's finals week, but I am done with my first semester of pharmacy college! Now I'll just have to wait for the grades to roll in... I should be fine. A's and B's like always. ;) Haha!

I did work at the pharmacy on Saturday but it was SO COLD that we didn't do much. I pretty much cleaned the whole time. The pharmacist let me go at 3:15. From 9am to 3:15pm, the pharmacy did 34 prescriptions. Eek!

I am interning in my hometown over break for school. I'm kinda nervous for that too. We have to do 28 hours total, and we could either choose to do it as a block (3.5 days) over winter break, or 4 hours a week for 7 weeks during next semester. The less I have to worry about during school the better!

Here's hoping my grades are good! (The only one I'm "concerned" about is BioChem)

Tuesday, December 04, 2007

Rx: An Introduction

So you all know I work at Target, and I've mentioned I work at a different pharmacy, but never really went into it. Well, here goes:

I'm in my first year of the pharmacy program at my university, and to help with school, they recommend working at a pharmacy. It helps you learn things. So I have my internship license, and I applied for a job as an "intern" at a local pharmacy. Needless to say, I got the job.

I had never worked in a pharmacy before so everything was brand new to me. At the moment, all I do is count pills, answer phones, assist customers (or patients, at least they aren't "guests"), and do whatever else needs to be done. But on the ladder of things, the intern is below the pharm tech, as they really should be.

Everyone there seems to like me, but I don't know where I stand. I know, and so do they, that I am there to learn, but some days I can't help feeling that I'm just in the way. They haven't shown me how to do everything that they expect me to know, and so when I do it for the first few times and make a mistake, I always feel like I'm going to get fired. I'm usually a quick learner, but I guess things just take a few times to actually know. And because I don't work all that often or do the specific task all that often, it just isn't in the forefront of my brain.

And only there is when I feel like I'm going deaf. On the phone, when patients call in for refills, they give their name and prescription number or drug name. I don't know if it's the phone, the person, or me, but sometimes I have to ask for their name again, and for some people that is like the end of the world. I'm sure I'll get used to it as I go, but it's just frustrating.

Then you throw in the actual patients/customers. Some are not a fan of me by the way some of them treat me. Again, I don't know if they are just cranky or whatever. I've already been yelled at by some.
One ladies' meds were supposed to be mailed out, but were put in the wrong group (for delivery) and because she spoke to me originally, she yelled at me for not getting it in time. Granted, not my fault, but still made me feel like shit.
Or the guy who brought in a script and I gave it to the pharmacist to enter (they haven't shown me how to do anything with the computer) and because there was nothing else to do (it was dead and we already did everything that could be done) I just stood there. The guy said to the pharmacist, "Does he do anything at all?" The pharmacist explained, and I'm sure the guy was just crabby, but still, it made me feel like shit.

And I'm not one to have thin skin. 5 years in retail behind the returns counter toughens you up. I think things just get to me more because I'm not fully confident in what I do at the pharmacy. At Target, I know pretty much everything that has to do with Guest Service. At the pharmacy, I don't know a lot of things.

It also goes back to the whole idea that people have that employees of whatever place of business are ok to treat like crap. It's sad to see how someone could be so vicious to a total stranger.

But there are nice people too. People do like to talk with everyone and are truly interested in what you have to say. Also, when I was taking a phone call, they needed a pharmacist and asked if I was one, I told them, no that I was just an intern, and she said I shouldn't say "just" because I was "getting there." So that was nice.
I guess all I want is an understanding that I am a human too, and I'm still learning. I will make mistakes and continue to do so, but empathy always helps. It's a two-way street.

Something New

I changed my web address as I'm planning on getting away from just Target posts. Since I've changed it, the links some may have here won't work anymore. If you come across this (which I don't see how anyone could find me now that I've changed it) the new address is http://retailrobot.blogspot.com.

So, I'm expanding my base. I'm sure one could get tired of my endless bitching about Target, so now you'll get my endless bitching on all my jobs. I'm pretty sure I'll always be in retail, so retail robot works.

Well, that's my update. Comment if you were able to find this place ok.