Friday, December 31, 2004

Random Update

So I worked Guest Service on Tuesday CLOSING! Oh my! It was SUCH a mess! I had no time to do anything because Angela left at 8 and I was pretty much busy the whole fucking time. Ahh it sucked! There was this one asshole who wanted to pay on his Target card. I ask him how much he wants to pay on it, and he said all of it. I tell him nothing shows up on our screen and he got pissed at me like I was lying. So I told him he could call the number on the back of his card and they would tell him. He told me to do it, and I said I couldn't because they need the cardholder to do it. He never called and so he told me the amount, and handed me a giftcard. I told him he can't pay on his credit card with a giftcard, so he asked what could he pay with. I say cash, check, or debit, and he hands me a fucking credit card. I tell him no again, and he was pissed. So he tells me the amount he wants to pay, and gives me his debit card. Our computers are retarded where you have to run it through twice to actually get it to process. It only charges once though because the first time the computer doesn't recognize it for some dumb reason. Anyway, after I process it once, he wants to change the amount he's paying. So I had to void that and do it again. So after the second time of running his card through he gets pissy and asks me how many more times he has to do this. I told him it will work on this try, and it did. God that guy was an asshole.

Then, stupid me picked up a shift on Wednesday cashiering, but Maggie said if I took it, she would make me a breaker. God I hate cashiering, but the day wasn't that bad. Now that I think about it, I was probably the person that has been working the longest there that day. Kinda weird, I was there before everyone else. And I've only been there 2 years, so that just goes to show the high turnover rate at RETARDget.


Well, I don't work until Tuesday, so that's good. HAPPY NEW YEAR! I'll post sometime next year...haha so stupid.

Monday, December 27, 2004

And After

Wow! I have never seen it so busy at my store! Every lane was open and there was at least 5 people in every lane.

Guest Service wasn't too bad, everyone seemed to have their receipts and those who didn't were OK with exchanging the item. We only had a few assholes, but way less than usual. I went in early to prep for the day, and everyone else came early and so we all made a game plan that if they were exchanging something, they had to take it with them so we wouldn't lose it. Things went well.

There was a time where there was about 10 carts of abandoned next to the service desk, and I had to sort it. That wasn't fun. Everytime I finished a cart, someone brought up another one. It pissed me off. Then there was this woman who yelled at ME because she couldn't find something. She was looking for an "AC/DC adapter." I think she meant an AC adapter but she was being a total bitch. She said that 2 employees sent her to totally different places and she still couldn't find them. She was also bitching that I should know where they are. I told her I've never heard of an "AC/DC adapter" and she said, "Do you own a stereo!? It's that thing that plugs it into the wall!" Becky intervened and told her the aisle in electronics it was in. Damn she was a bitch!

The news station was there, and I desperately tried to avoid it, but it only showed a little bit and I was in it for a fraction of a second.

I helped this old woman with ordering something off target.com and so that was fun. She asked for my name, so she might tell someone I was helpful. I needed to see how to do it on our kiosk anyway.

We called for our first cart of returns about 10 minutes after we opened, and were calling for them the rest of the day. I brought back defectives first and there were so many after just 2 hours. Then, when we weren't very busy, we started running carts back to the departments, and damn, everyone and their mother was in the fucking store.

It wasn't the worst day up there by far, just shitloads of people. It was fun, and I'll never forget the hordes of people that ran in to get our clearance shit. Man alive, it was funny!

Sunday, December 26, 2004

Before the Disaster...

Well ladies and gents, today is the day. The day after Christmas, where billions of self-centered returning assholes visit the return counter. And guess what, I'm just that lucky to be pullin an 8.5 hour shift up there today. I know, fun stuff. I'm expeting to get totally bitched out for our policy as no one will have their receipts, and of course it will be MY fault. Well, I'm writing this BEFORE my shift, just so you can see the difference from now to when I'm done.

There will be 5 openers. Me, Phyllis, Mary, Amanda, and someone else. Yeah, let's put all the brand fucking new people there today because of course they know what they are doing. Give me a fucking break. I'm going to go in early to prep for today. I'll put garbage bags all over, get 2 walkies, and tell people that come in they can't leave things with us for an exchange because I can only imagine them bitching them out when there return was put back. Holy Fuck, I'm going to kill someone today!

I'm getting ready to be totally verbally raped by each and every stupid fucking guest, and so I'm turning up the attitude to the total asshole notch. There is NO WAY I will take their shit. I'm ready to yell back, and also ready to stand in the unemployment line. See how pissy I am now? Can you only imagine after 8.5 hours of complete assholes and verbal lashings? Wow...today is going to suck.

So I will be back after this HORRIBLE day, and if you don't hear from me for a while, I'm imprisoned for killing someone. You can send your bail donations to...no I'm just kidding, but today is not looking good.

Tuesday, December 21, 2004

Finally...

Well, I don't work until the day after Christmas and that should be a blast. Not really, we are going to get bitched out every second, and I know I will fucking snap.

Monday sucked, Sharon was up in GS and was a total bitch to me the whole time. She kept digging into me on every little fucking thing I did. Right when I got there she said, "We might have you go cashier today." Uh, fuck no! And then, while I helping a guest, she told me that in our free time we had to repackage this box, and Kari and Angela were just standing there. And then I sold this lady a giftcard. I asked her if she wanted a bag for the giftcard. Sharon flipped on me right then and there saying that I wasn't supposed to give her a bag for it, I was to make sure she put it in her purse because our store has been having problems with people losing their giftcards. The guest was just staring at her. I said, "I know!" What is the fucking harm with asking someone if they want a fucking bag, it's the guest's decision, not mine. God, Sharon is starting to become a nasty bitch again.

And Angela was up in Guest Service. She doesn't even know how to cashier! What the fuck!? Who the hell is deciding this shit! You NEED to know what you are doing when you cashier before you EVER even THINK about going up to GS. What kind of fucking retards don't know this! And Angela is your typical middle-aged woman, and they have been pushing for those kind to be in Guest Service. She hasn't even had time to fucking prove herself as a cashier. Damn, I hope she is out the door with the seasonal asswipes. And then Mary is going to be up there. Just fucking great, a whole shitload of new people right before Christmas, so returns will go slow as fuck because they haven't had time to actually get it down. Oh well, fuck them! If they want to totally fuck over Guest Service, go right ahead, but if I have to constantly answer questions while I'm trying to do returns, I will flip on the head cashier because of it. I'm not in the fucking mood to train someone in when it is so fucking hectic at all times of the day.

And, another thing, if these new fucks get more GS hours than me, I will flip ass. Holy fuck, I deserve to be up there because I know what the fuck I am doing, and they don't. Jesus fucking Christ, the people leading my store are complete morons.

Well, that was quite the vent, it'll be even more fun after Christmas. No red and crappies until the day after Xmas. Enjoy your holidays!

Monday, December 20, 2004

Holy Moly!

Sunday was quite the day, oh my! There was 6 of us up there for a good part of the day, so that was fun.

Heidi and this Canadian woman had a all out argument. Heidi had to reboot her computer because the printer was fucked up, and she told the bitch this. So, when I was done with the guest that I was helping, I helped her.
Bitch: "She has been ignoring me and just sitting there staring at me."
Heidi: "No I told you my screen was down and that I couldn't help you."
B: "No you didn't."
H: "Yes I did!"
B: "Well, I thought you were talking to her." (pointing to another employee)
H: "Well, I was talking to you."
B: "Whatever, I'm the customer, you're not."
Heidi laughs making me laugh.
B: "I want a customer comment card now!"
We give it to her and off she went. Then Heidi got a new nametag in case she came back and asked for her name.

What a bitch! How mature is arguing back and forth with a Target employee? And then she even dared to say she was right because 'the customer is always right.' I fucking HATE that saying because the customer is never usually right, and yet they use that saying to TRY to get their way. What the fuck ever, I almost punched her in the face when she said that. Fucking Canadian troll!

I work today also, YIPPEY! I'm sure it will be full of assholes like usual. It will be my last shift this week, and then the next time I work it will be the DAY AFTER CHRISTMAS! AUUUUGGHH! It is going to be SO bad up there. I'm gonna wear protective clothing with all the shit that's gonna get thrown at us. Oh boy! People are going to be pissed when they find out that without a receipt, then can ONLY exchange it for one item in the same department for equal or greater value. FUN FUN FUN! I'll be sure to tell everyone who reads this (no one) how it goes because I'm sure I'll have shitloads of stories.

Saturday, December 18, 2004

And...

I forgot to tell about the guest who threw gloves at me. Ok, here goes...

So this woman comes up with a pair of gloves and a receipt. Well, the gloves didn't have their tags on them, and they looked like they could've been from anywhere. So I sent her back to find the same pair so I could process the return. She asked me why I couldn't use the numbers off the receipt, and I said because I need to verify that the gloves were purchased here. So she goes and gets them. When she gets back I can tell she was pissed. She THREW the gloves at me! So I do the return and the gloves were on the receipt. She says, "That is horrible customer service," and walked away. I just said, "Have a nice day!"

What a bitch! How the hell am I supposed to know that you fuckin' bought the gloves here!? Oh well, things are going to get A LOT worse after Christmas, and I mean A LOT!! I'm actually kinda scared. Ok, not really, but still people are going to be SO fuckin' rude!

Fuck!

Oh, I really hate working at Target. They took my CC agreement off because it wasn't brand. I think it's bullshit because they didn't take anything else that was taped off. I was and still am pissed because of it. Of course it was my idea, and that was probably the reasoning behind it. I told Sharon that it was stupid, and she freaked out on me saying, "What is so hard about taking out the CC agreement when you need it?" I said that wasn't the point. I'm getting REALLY fuckin' sick of her and Target.

They are training MORE people in GS. Amanda, Mary, and Angela are gonna get shifts up there. It pisses me off. Mary and Angela haven't even been there 90 fuckin' days yet! How does that make sense to anyone!? Well, there goes MY GS hours! If they dare give them more shifts than me, they will hear about it. God fuckin' damn it!

As for rude guests, I can only remember one. She freaked because she didn't have a receipt and had to exchange it. She wanted store credit and that wasn't gonna happen. So I made her exchange it. Haha bitch.

Then there was this guy who wanted to return a digital camera. He had a gift recipt and it looked ANCIENT! The Gift receipt expired in March 2003. That means he bought it in January 2003, and wanted to return it saying he just didn't like it. WTF!? I told him we have a 90 return policy and he'd have to call the manufacturer's number. That's almost 2 fuckin' years! What a dumbass!

Well, no work today. Thank God! I'll be back if I can think of anything else.

Sunday, December 12, 2004

What!?

It was abnormally dead today. Probably because of the shitty weather. Oh well, less work for me. There were no assholes today, they must've frozen outside. Me and Jesse were ripping on each other and being funny. Damn women's department and Christmas hams! haha! Ok, well anyway, people really got on my nerves today. One of my biggest pet peeves (I have TONS!) at work is when people just walk up and put their shit on the counter and expect you to help them when you're doing something. AUGH! Wait your fucking turn until I tell you that I can help you! Fucking retards! Oh, I guess there was this one bitch who did this, and then she was really whiny about everything. Fuckin' A, I was gonna blow her head off! Well, I work Tuesday cashiering but it shouldn't be that big of a problem. One day break! Woo Hoo!

Saturday, December 11, 2004

Black Saturday

Oh wow! Today has been the busiest day this season BY FAR! Oh wow, there were TONS of people everywhere in the store. We were backed up at Guest Service with 4 team members!

There were TONS of bitchy guests, but I can't remember all of them.

She freaked out on us because we aren't able to take checks written for over the amount anymore. She just kept bitching that there should be signs up and blah blah blah, and we told her they WERE signs up when the policy changed 2 MONTHS ago. She just kept bitching, and saying that they let her do it a week ago. Yeah, riiiiight. Our computers won't even let us do that. It's impossible.

There was this younger couple that wanted to pay on their Target card. They didn't have their card or their statement. I need one of those to process it and we have NO way of using our computer to look up cards. Do people want a random team member to have access to all of your information? I think not, but some people are total asses about it. Well, anyway I told them I needed one of the 2 things, and they totally flipped on me. They said we "were able to look it up last time they were here." WHAT THE FUCK!? It is IMPOSSIBLE to do that on my computer! Just because you say that someone did it before doesn't make the computer automatically able to do it! I fucking HATE it when people say 'Well I've done it here before.' That really fucking pisses me off!

I worked with Sara today. Damn she's a hoot! She threw away an abandoned mitten, and said, "Some little girl is going to have a cold right hand." Haha, we are supposed to log it and that's why it was so funny. She also pranked Food Ave, and was like, "I've been sitting at your drive-thru for a long time now, is someone going to be helping me soon?" We don't have a drive-thru! Hehe! And also she called electronics and asked if they had porn. Damn, she is one funny bitch. I told her to prank bakery and ask if they would make a loaf of bread in the shape of an ass, but she didn't.

Trashy Tracy quit or was fired, I don't know, but damn it'll be nice not seeing her trashy ass in GS.

Well, I picked up a shift tomorrow because they begged me, and I didn't have anything better to do. yes, I'm a loser, I have nothing better to do. Haha! Oh well, I open, and it is going to be VERY busy if today is any indicator.

Fuckin' Canadians...

Wednesday, December 08, 2004

Whew!

Sorry for not posting in a while, but I haven't worked since Sunday, and do not work until Saturday. Woo Hoo! 5 days IN A ROW off! Damn, it must be my birthday!

So it was SO FUCKING BUSY on Sunday right when we opened. Why do people wait outside just to return something? It's not like we limit the amount of returns in one day. 'Oh sorry we just had our 100th return, and we can't do anymore today.' But then again people ARE retarded.

There was this one total bitch who came in on Sunday. She wanted to return a bra but didn't have a receipt. They tried looking the receipt up, but it didn't work, so we told her about our no receipt return policy. The bra was 11.99 so she had to exchange it for ONE ITEM in the lingerie department that was 11.99 or greater. Well, she brings back a bra thing for 7.99. We tell her we couldn't do that, and she flipped in all senses of the word. Here are a few things she bitched about:
-it was unfair
-she didn't have time to go look for another one
-she wanted us to charge her 11.99 for the new bra, can't do that.
-she was on a budget, and couldn't afford to get something 11.99 or greater that she really didn't want
-she wasn't going to shop at Target anymore
So, the LOD just kept telling her that she only had 2 options, follow our rules or leave. She took her stuff and charged out the doors. Holy crap, we all shit-talked her after she left. Good riddance!

This Saturday, I'm up in GS. It seems like every GSTM will be working that day. That will be my 1st time working with trashy Tracy, and if her or any other newbies in GS ttry to tell me what to do, I will put them in their place. I hate being bossed around by those who think they have power over me. Of course I listen to my actual bosses, but definitely not a bossy same-level TM.

On Sunday, I also snapped on Krista...again. Well, she just came up to GS and started rattling off things for us to do in a bitchy tone. Then she said, "Maybe (my name) wants to do returns." And I said, "Maybe not." It was really undeserved, but Jesse laughed his ass off. I later apologized (totally unlike me) and then she apologized also. So now she acts like she's my best friend, and no she isn't.

So, I'm looking forward to Saturday. I LOVE arguing with bitchy guests! So much fun!

Thursday, December 02, 2004

Oh Wow!

Today was actually kinda fun. Did I actually just say that?

No, but there was few rude guests, none that I can remember anyway. So it was me and Heidi, and I was being so damn creative. Anywho, I guess I had a GOOD guest comment about me on the day before Thanksgiving. Surprised me too! I got the guests an electric cart from the other side of the store. It was fun riding the thing across the store, and it was even nicer to get a good guest comment. Matt walked by in GS and he just threw a Hershey bar at me that said "Thank You for being Fast, Fun, and Friendly!" So I assume it was for that.

I don't work until Sunday! Woo Hoo! More time to do homework... :(

Oh, and they scheduled me on a day that got approved to be off. And I have a final that day so... Yeah, definitely NOT going to be at work!