Been A While

Well after a round of nothing but boring days, I finally had an interesting one yesterday.

So we had the Wii in the ad and so there was a bunch of traffic for the first part of the day. It was also pretty busy due to Guitar Hero 3 coming out as well. When someone wants to buy a high-ticket item such as the Wii, they either have to buy it at Electronics or the team member has to walk it up to Guest Service and we keep it behind the counter. We were even going as far as getting the guest's name in the off-chance that someone saw it at GS and would try to buy it.
I hear a guest say that they had a Wii at Guest Service. Because I wasn't doing anything, I took it and started to walk over to the cashier that was walking to me to come get it. All of a sudden, a crazy guy starts grabbing for it, saying, "Here, I'll take that." I knew he wasn't with the person who was going to purchase it so I told him no and the cashier took it to her lane. Well this crazy guy started yelling at me. First he asked if we had anymore, to which I told him to check with electronics. Nope, that was the last one. So he starts bitching that we won't give him a raincheck. I tried multiple times explaining that Target's "rainchecks" only guarantee the sale price, and since the Wii is not on sale, it wouldn't do any good. The rainchecks do not inform anyone when the item will be in stock next. He kept interrupting me each time I tried to tell him this, and one time he said, "That's fine. I'm going to call the Better Business Bureau." I stopped what I was saying and just walked away from him (we were still in front of Guest Service) The guy stood by the door and watched the woman who was checking out like a hawk. It was really creepy, so our supervisor walked out with that guest just in case he tried to pull anything.
The thing is this was at 1:30pm. Our store opened at 8am. If getting a Wii was SO important to you, why did you wait 5.5 hours to come in? For that first 5.5 hours, you could have gotten one, so don't bitch when you come in and there aren't any left. I'm surprised they lasted even that long.

I feel so sorry for the BBB who has to listen to such bullshit claims just because someone didn't get what they wanted. Grow the fuck up.