Most Memorable Guests

Today I decided to *try* to remember some of the dumbest guests I have ever seen.

The previous story about asking 'where' Target is while they come thru my lane.

One lady asked me how to get out of the store. She looked like she was going to cry. We were up by the front lanes too. Scary...

I watched this old man walk right into the NONautomatic doors. That was the loudest thud, I've ever heard. it was hilarious.

Some old guy asked me how to spell 'Target'. He obviously missed it on my shirt, nametag, and everywhere else. If you can't spell Target, maybe you shouldn't be writing checks.

While cashiering, I've been asked if they could buy their groceries here. Nope, in the back sorry. WTF!?

Outside, while walking into the Team Member entrance, some Canadians were perplexed on how to get into the store because it says TMs only. Duh! The two HUGE double doors! I've said this before but they think Expect More Pay Less over the blue doors is a Payless Shoe Source, and Grocery over the green doors is a whole other grocery store.

I've had checks made out to all different kinds of places. Mostly Wal-mart and the local grocery store. I had to convince one guy he was in Target, not Wal-mart. Maybe the RED was a clue? And that the store is CLEAN?

The guy who couldn't operate a telephone. I had to tell him where to find his account number, what a pound sign was, and what a zip code was. I was amazed.

Getting asked by trillions of Canadians if we exchange money. No, we are not a fucking bank. Some Canadians bitch us out because they can't. Umm...Exchange your fucking money BEFORE you come down here. Morons!

Getting asked where they can return something as I'm standing at Guest Service.

Getting asked if there is a Target in a major city in another state. YEAH! Target IS a national chain.

Drunk Canadians who pissed all over the floor in the Mens department.

And some special guests that need a story to accompany them. (I may have told these once before on this blog, but I'm not too sure.)

The Chinese-Canadians. The most rude people I have ever helped.
My friend and I were at Guest Service with a line of about 4-5 guests. So we are trying to do our job as quickly as possible. All of a sudden we hear screaming coming from the Jewelry boat. These old Chinese Canadians come RUNNING up to Guest Service. They need to return some jewelry THEY JUST BOUGHT, and to top it off, their bus was leaving. So they came up, and threw their stuff at me and yelled at me to return it. They had budged in front of everyone else. So as I was returning it, because it's from the same day, I have to type in each price for each item they purchased. It took some time to match the price and the item, not a terribly long time, but slower than a usual return. As I was doing this they were yelling, "You need to hurry up! Please hurry! Our bus is leaving! Why can't you go faster!?" And they kept saying this over and over again. I kept telling them I was going as fast as I could but it didn't help to yell at me. then when I was finished, I told them they got cash back, and I open the drawer, and they say they want their Canadian money back because that is what they paid with. I told them we couldn't give back Canadian. They got pissed, took the American cash, and scrambled for the door. After that I told the next guest they were the rudest people I've ever encountered. This event happened last summer, and I can still remember it like it's yesterday.

The Christmas tree guy.
So, I was cashiering, and since it was slow, I was sent to help clean up the salesfloor. It was before Christmas 2003, so the seasonal area was a complete mess. As I was cleaning up, this old man asked me if we had any certain kind of the tree he wanted in the back because we were out on the shelf. I looked and it had a grey dot on the label, so I told him we don't have any in the back because that's what the grey dot means. He then demands a rain check because it's on sale. As all the Target readers know, we don't give rainchecks on seasonal items for the simple fact that we may not get them back in...ever. So I told him this and he got pissed. He then asked me, in a asshole tone, "When are you getting more in?" I told him, we don't know. The corporation sends us what it thinks our store needs because our inventory is done thru the computer. He didn't believe me and so he started yelling at me, "You mean to tell me, no one in this store knows what coming in, not even the managers?" I tell him he's right, and he told me he doesn't believe me. He then told me this all out story about how he was a manager and blah blah blah, I wasn't really listening. So he wanted to talk to a manager. Well, I didn't have a walkie, but found a TM in the seasonal area to come and reaffirm what I had just said. The guy got even more pissed off because this TM wasn't a manager. Then I got called back up to the front to cashier, but I remember seeing the guy flipping out on the manager. (I think the managers might know what's coming on the trucks, but it's hard to get at, and pointless for checking for guests because we aren't going to hold anything once it gets in. First come first serve.)

The towel lady.
She always grabbed a cart, went back to Domestics. Put towels on the bottom of her cart, then went shopping. She never bought the towels, just used them to protect her food from all the 'diseases' that are in our carts. She was also the kind of person where nothing of hers could touch the conveyor belt because she didn't want things to get 'dirty.'

The guy who threatened to call the cops.
I've touched lightly on this guy in a previous post, but I'll discuss the whole story now. This guy is an asshole plain and simple. I've already said that he comes into the store and acts as though he owns the place, He orders people around, and degrades them. Well, he always used to come in with this radar detector. The receipt had a radar detector on it for 129.99 and the on he was trying to return with that receipt was 79.99. Of course we couldn't do this, and I told him the numbers don't match. We can't just basically give you $50 on top of returning the $80 one. He had been in and helped by everyone in Guest Service and we all told him the same thing. He started yelling at us saying that was the receipt he was given, and the price difference was to due a corporation mistake. When I talked with him, he tried to scare me by saying that he would have the cops, our security, and "all" the managers involved when he came back tomorrow. After he said that he stood there expecting me to give in just because he mentioned those people. I wasn't scared because I was doing MY JOB, and doing it correctly, so I didn't have anything to worry about. So the next day, I was in Guest Service again, and he came in. No cops, but he asked for a manager right away. Scott came up and he listened to his whole spiel, and went to check the radar detector on the shelf. I don't know what happened, but when Scott came back he told us to return it at the 129.99 price and buy it back at the 79.99 price. I was so pissed because he was treating all of us like shit. Then he was standing right next to the desk and saying that all of us up there need to be retrained because we "don't know what we are doing" and that we were all too scared to do anything about the company's mistake. Scott was half-assed agreeing with him just to have him leave, but it pissed me off that he just let him stand there and insult us. Everytime I see that guy now, I'm a total asshole.

The Coupon-Return lady.
We had this woman who would buy Crest Whitestrips with a $7 off coupon, and then returned it. Our systems weren't capable of noticing coupons at that time, so when she returned them she got full price. So basically Target was giving her $7 everytime she did this. And she did it a lot. It finally got to the point where AP told us to turn her down. I don't know if they talked to her or what because it stopped shortly after.

Ms. Never have my receipt.
This woman is also a bitch. She never has her receipt, and we can't look it up because she always pays cash. Well anyway, Target only allows 3 no-receipt returns a year. Once she passed those three, she had her 13 year old daughter do it for her. But she has always has a nasty attitude about returning without a receipt. But, nowadays, whenever she returns something, she ALWAYS has her receipt. Haha! Learn your lesson? I don't get that people think we NEED the receipt. They just assume we'll bend over backwards for them, and when we don't the bitch and bitch and bitch.

Well, that wraps it up for now. I'm sure I'll think of more and be back to tell you guys all about them. I wish I would've started this blog when I first started Target, so I could remember every rude person. Rude people are so funny. Enjoy!