Tuesday, Tuesday

Well, it was extremely dead during most parts of the day on Tuesday. We did have rushes though. It constantly changed from very busy to very dead, and back again. We were short-staffed as usual for this time of year. Pisses me of, but that's another post.

Anyway, there was this one really rude woman. She wanted to return a pair of maternity pants. First off, there was no tags, so I sent her back to get the same thing, so I could have some numbers to use for the return. When she got back, I ask her how she paid for it, and she said with a check, so I tried looking up her receipt with that. No go. So then I tell her since the item is over $10, she has to exchange it for one item from the maternity department for equal or greater value. Well, she wasn't having any of it and was challenging every single word out of my mouth. "Why can't I get store credit?" Because it's our policy. "Why does it have to be in the same department?" Because it's our policy. "Why is it only 1 item? Why does it have to be equal or greater value?" Because it's our policy! As you can see I found her annoying rather quickly, and that she was holding up the line while I was the only one there. She then asked, if she exchanged it, could she get store credit since she would have a receipt. I told her no, because on the receipt it would say "no receipt indicated" and that the employees would know she would have to exchange it once again. She finally asked for a manger, and I was more than happy to get her out of my face. When the manager came up she argued back and forth with him too, only to get told the same thing. She went back and found something else, then exchanged, and left. Somehow, I think she'll be back to try to return it.

Today I work 3-7:45 cashiering, but hopefully it goes by quickly. Augh! I hate cashiering!