Saturday, May 20, 2006

Kill Me Now

OK, maybe I should just fucking rename this blog the I FUCKING HATE CANADIANS! blog because that's pretty much all I bitch about.

Well, it's Victoria day on Monday so ALL of fucking Canada is down here shopping. So everyone at guest Service got bitched out three times over just because of nothing.

Well, there were so many asshole guests that I can't even remember them all. And I'm talking hardcore asshole guests. I wish I could just film what I deal with because I literally can't explain it with words.

So the major one that I can remember is about this one Canadian and her mom. Well the lady has a pair of kids shoes, doesn't have her receipt (go figure she's a fucking Canadian) and paid cash for them. So the only option that leaves us is to do a no receipt exchange, so she would have to exchange the shoes for another pair of shoes that were $12.99 or greater. Her and her mom argued with us for at least 30 minutes. I can't even tell you what they said because the kept repeating themselves and they didn't have a point. They had NO proof that they had purchased the shoes, and yet were "apalled" that they couldn't get cash back. Our return policy states CLEARLY that we need a receipt for ALL returns and exchanges. The fact that we are letting you exchange it for another pair of shoes is a courtesy to you, even though it may be strict. Maybe we should start out saying we can't do the return, and then letting them exchange it for another item in the same department.

Then AFTER the store closed. This woamn comes walking in the exit door (the only one open) and I tell her the store is closed. There were other guests leaving but we were close to locking that door. So I told her no that she couldn't do her shopping, and she fucking argued with me. She just said she had to get diapers (which were all the way across the store) and I wasn't in the mood so I tell her no, the store is closed. She asks again, and I just got sick of it and told her to do it if she really wanted to. She said she did, but I didn't see her go into the store. I think I'll get a complaint about my attitude, but the store was fucking closed. We are people too and we want to go home. Why should we hold up 30 team members for you? Whatever.

Tomorrow I work 1:30-close in GS again and it will be worse. Sundays are the absolute worst day for returns because Canadians can't make up their fucking minds.

Canadians are Eh-Holes. haha get it?

1 comment:

Martina said...

Hey! I love your blog. I have one that's Target-related. Here's the link:

http://retailramblingspartdeux.blogspot.com

Your posts have actually given me ideas for posts for my own blog. ;)