Oh my, I was surprised because it was only a Monday, but there were a lot of assholes. It was really fucking busy for no reason at all.
So there was this woman who asked me what the address was. I start to say 3601...and she interrupts me asking which direction is 2505 on the same road. I didn't know for sure so I told her that I didn't know. She freaks the fuck out and storms out of the store. Ok, I'm not a fucking city guide, I am employed by Target to do returns and exchanges, not ot tell you where something is.
Then there was this BITCHY ASS Canadian. She had a microwave and a receipt that expired in January. So we weren't able to use her receipt to do the return. And the microwave wasn't in our system anymore so there was nothing we could do for her at the store level. She kept screaming, "BUT I'M FROM CANADA!!" She kept saying that she doesn't get down here often and blah blah blah. No matter what we said, all she kept saying was that she was from Canada as if it would make us throw money at her for that excuse. So she asked for my supervisor and Renae came up and told her the same exact thing. Some more 'but I'm from Canada's' were said and the bitch asked for the manager. So Roberta came up and surprisingly told her the same exact thing. She also had her call Guest Relations which told her the same exact thing. The Canadian said before she left that this event makes her not want to buy anything 'like this' at Target because she wouldn't be able to return it. So don't buy anything here if you won't be able to make it down here within the 90 days. My favorite part of this train wreck was that before anything happened, she put her shit on the counter and said, "The receipt is old, but I know you can do this return." This is what pisses me off about Canadians, they think they are entitled to everything. If I only have 90 days to return something, why should you be any different? Being from Canada ISN'T an excuse! You saw the policy was 90 days when you purchased the item, and when you shop in a store you basically agree to all policies that the store has. But, just because these people are Canadian, they somehow think they are above any rule we have here in 'the States.' You are not an exception! Act like a responsible adult or go home!
Then there was this one woman who called me on the phone and asked if she could return some tortilla shells. I said that as long as she had a valid receipt she could. She got all bitchy and said, "Well I don't want to come in there and not be able to return it." Did you just not fucking listen to me!? I said you could, and why would I lie to you? So you can be an even bigger bitch when you get here? Use your fucking brains people!
I also got pissed off because this woman returned an air mattress and pump one day before the receipt would expire. I asked her if anything was wrong with it, and there wasn't. This would be fine if it was never opened, but it was opened and shoved into the box. How fucking tacky and classless. You buy an item, use it up to the return date, and return it. I almost denied the return. We obviously can't sell it again. I fucking hate people that do this. This is why prices rise people! We are not a fucking rental agency.
I get to close tonight and I'm sure it will be the same. I don't know why but our weekdays are busier than our weekends. It fucking sucks and people have a piss-poor attitude. Ugh, whatever.
Tuesday, July 18, 2006
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