On My Mind

Right now I'm just gonna go over a few Target things on my mind, and let you know my feelings about them.

First off, the much debated No Receipt Exchange policy. Like I've previously stated, it's at $40. Anything under $40 without a receipt (and not being able to look one up) has to be exchanged for one item in the same department for equal or greater value. Anything above $40, you are shit outta luck.
Then in August, that $40 gets chopped down to $20 AND you can't return off the gift registries. But everything under the $20 would just be put on a giftcard, so no more same department exchanges. We are going to get totally bitched out. No one gives gift receipts because that would be too easy.
And now I hear a rumor that in October, we'll actually follow the posted policy. That is "A receipt dated within 90 days is REQUIRED for all returns and exchanges." No receipt = no return. Can you imagine how people are going to react to this!? If we thought people were rude assholes before, I don't want to see how they act after this.
But I can understand where Target is coming from. I'm assuming they are tired of all the bitching too. Allow 2 exceptions, people bitch. Some bitch that it should be written, some bitch about the same department exchanges, and some bitch about receipts. I can see them getting a 'Fuck It!' mentality and finally deciding to go by the actual posted policy. That way, people are only bitching about one thing. Part of me wants to stick it out, just to see people's reactions. But in the end, it's about personal responsibility. You HAVE to be responsible for yourself. This would also stop return fraud in it's tracks. Don't bitch at me for this, you can blame the people that have worked over the system and made Target do this.

And now to something different...

So I trained some cashiers on how to do Guest Service, and they had 2 hours to actually work up there. That's not enough, but of course they scheduled them for shifts at Guest Service next week. They only know how to do stuff, but not the maintenance of Guest Service because we simply didn't have time. So next Saturday, a "new" person opens, a "new" person is mid, and I close. Guest Service is going to be a fucking mess. Saturday is one of our busiest days and we have the "new" people up there. God I hate my store. They just need more training! Like actually working a shift WITH someone who works up there, not just throwing them over there. If there is a big problem on that Saturday, I will go and complain. And they'll try to push it on me saying it was a problem with my training (like they always do) but it's because THEY DIDN'T GET ENOUGH TIME UP THERE! There is going to be NO ONE up there for them to ask! Then can ask the head cashier, but it's a Saturday and they will be busy too. It will be a stressful day to say the least.

And that's all I have for now. Until next time...