Wow! I have never seen it so busy at my store! Every lane was open and there was at least 5 people in every lane.
Guest Service wasn't too bad, everyone seemed to have their receipts and those who didn't were OK with exchanging the item. We only had a few assholes, but way less than usual. I went in early to prep for the day, and everyone else came early and so we all made a game plan that if they were exchanging something, they had to take it with them so we wouldn't lose it. Things went well.
There was a time where there was about 10 carts of abandoned next to the service desk, and I had to sort it. That wasn't fun. Everytime I finished a cart, someone brought up another one. It pissed me off. Then there was this woman who yelled at ME because she couldn't find something. She was looking for an "AC/DC adapter." I think she meant an AC adapter but she was being a total bitch. She said that 2 employees sent her to totally different places and she still couldn't find them. She was also bitching that I should know where they are. I told her I've never heard of an "AC/DC adapter" and she said, "Do you own a stereo!? It's that thing that plugs it into the wall!" Becky intervened and told her the aisle in electronics it was in. Damn she was a bitch!
The news station was there, and I desperately tried to avoid it, but it only showed a little bit and I was in it for a fraction of a second.
I helped this old woman with ordering something off target.com and so that was fun. She asked for my name, so she might tell someone I was helpful. I needed to see how to do it on our kiosk anyway.
We called for our first cart of returns about 10 minutes after we opened, and were calling for them the rest of the day. I brought back defectives first and there were so many after just 2 hours. Then, when we weren't very busy, we started running carts back to the departments, and damn, everyone and their mother was in the fucking store.
It wasn't the worst day up there by far, just shitloads of people. It was fun, and I'll never forget the hordes of people that ran in to get our clearance shit. Man alive, it was funny!
Monday, December 27, 2004
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