Been A While

Yeah, I haven't updated this in a while, but let's back into it.

The past few shifts have been funny. More about that later. Yesterday I cashiered for once and it wasn't that bad. I was a breaker, so that was good. It's always nice to talk to people you rarely get to when you're constantly at GS. Yesterday was not that busy, but it had spurts of people. Not as many Canadians as I thought, although they were still here.

Jared had a bitchy ass woman who argued with everything he said. And at the end of the transaction, she said, "Aren't you going to put my stuff in the cart!?" I would have said, "Not when you're being a total bitch. Have a nice day!"

Ok, here's a list of what I have had to deal with:

-This woman had a bunch of stuff on one receipt and another item on another receipt. So I did the return for the bunch of items. At the end I told her, "Ok, so you'll get $--.-- back for these items." She barked, "What about this item, don't forget about this one!" That's when I got fed up and pretty much yelled back and told her I need to do each one separately. I do explain it politely to guests, but this woman was just being rude.

-I also had this woman who brought in a pair of earrings and her receipt. No packaging or anything for the earrings, so they really could have been from anywhere. So I tell her she needs to bring the earrings over to Jewelry so they can verify that they are the ones on the receipt. Well, she throws a fit, and storms over to Jewelry. The jewelry TM verified them, and sent her back over. Well, I was busy helping another guest, so she went to the other GSTM. That's when the woman's friends came up and asked her what was taking so long. It had only been a minute or two. Well, the woman went off about how I wouldn't do the return, and that the earrings needed to be 'verified' in the most sarcastic tone ever. She also said the jewelry TM asked her why I sent her over to Jewelry. So she basically made it seem like I was being rude, and I didn't know what I was doing. I was standing 2 feet away from the GSTM and here she was talking about me like I wasn't there. I decided not to jump in and say anything because things would've gotten ugly. The other GSTM finished the return and she was on her way. I know the jewelry TM wouldn't have asked why I sent her over there because she used to work in GSA. Also, why would you walk into a store with just the earrings and receipt, and expect me to just give you your money back? They could have been earrings from ANYWHERE! I was so close to cracking a bat over her face.

-I had a guest who would not get off her cellphone. She comes up to Guest Service, and says one has a receipt and one doesn't. Well, I do the return for the one with a receipt first. Then her phone rings. She of course answers it and has this all out conversation with the person. I try to get her attention so I can tell her the no-receipt exchange policy. As soon as I start talking, she gives me this bitchy 'I'm on the phone' look. At this point I walked away from her and helped other guests. Well, another guest wanted to sign up for a RedCard so I was helping them with that, and the woman finished her phone call, and stood next to her stuff and started getting fidgety hinting that's she's ready. She was just gonna have to wait. Honestly, if you want to return something (or interact with another person in general), GET OFF YOUR CELL PHONE! It is very rude. Otherwise, take your stuff and go elsewhere until you finish your call. My new rule is that if you're on a cell phone, you're gonna get skipped.

-This woman comes up to GS with 2 wicker basket things. She has a receipt, but it's not the right one. She paid by cash, so no go on receipt lookup. Each basket was 11.99 so I explained the no receipt exchange policy, and she flipped. She was basically whining about having to get 2 items from Housewares, she wanted to get one. I told her she couldn't do this, and then asked for the manager. I call the LOD a few times, no one even answered so I called up the GSTL. She backed me up word for word, and that's when the lady really got mad. She started rambling about how she could return the items anywhere else, how she wouldn't shop at Target anymore, and this is how we lose customers. I had to stop myself from almost laughing. I think its funny when people make complete fools of themselves.

-We also had this one woman sign up for a Target Visa. Well, it was a mail response and it was explained to her that she didn't get 10% off that day. Of course she threw a fit saying she should've been approved and blah blah blah. Well, she went shopping and when she got up to the lanes, she told the cashier that she was supposed to get 10% off her total. The cashier called the GSTL and the GSTL told her again that she didn't get 10% off. Well, this lady walks over to me at GS and says so and so told her to come over to GS to get her 10% off. I figured that maybe someone was going to allow it. (I know now I will definitely check with the GSTL.) Well, the GSTL came over for a backup and heard what she said. The GSTL basically freaked on her saying it was a mail response and she wouldn't get 10% off. She walked away mad of course. Some people...

When I closed on Wednesday it was pretty much spotless at Guest Service. It was the end of the night and I was bored so I decided to fill the Club Wedd packets. Sharon walks by and I said, "I think I'm the only person that does this." And she said, "Yeah, I think you are too." At least someone knows I do almost everything up at Guest Service. It better show in my raise that they write THIS MONTH! WooHoo! It's almost here! Scary thing being at Target for 3 years... at least I get a "prize" this time. Sad thing is the prizes suck. Haha!

Well, I was told by one of my Target friends that Michelle called in sick today. Yeah. She was supposed to work 2-9 in Guest Service with me, but now I'll be by myself from 5-close on a FUCKING SATURDAY! So that means I'll have to wait to do binders, kiosks, and adboards until AFTER we close. I had to do it once and I wasn't done with my GS shit until 11...and we closed at 10. That night sucked. And I even had Sara with me that night until 9. Tonight is only gonna be worse. They better take back defectives before the last person leaves at 5 or I will be royally pissed. I've already decided that I'm going to leave after I'm done with my GSA shit if they don't find someone to cover Michelle's shift. She better be sick because if she's just blowing work off I will be pissed. Now they'll have to find someone to cover my break and lunch, and that could be difficult.

Well, today is off to a great start, and it'll only get better with rude-ass Canadians. Well, I'm not taking ANY shit today. No way. Today is not the day to bitch to me. I'm sure it will be a total blast.