WITH CANADIANS! It's disgusting, and thank god I don't work tomorrow. But I work Sunday, cashiering. Eew.
So anyway, I get this rude Canadian bitch. She was returning 4 air filters, but had a receipt with only 2 on them. The receipt was technically expired because it said Expires on 10/14, but it's clearly the 21st. Well the system allowed it, so I do the return for the 2 on the receipt. I tell her how much she's getting back, and she freaks out on me saying, "There's 4 of them! You only scanned 2!" I tell her I have to do them separately, but she doesn't listen. Normally I'm a nice person even when someone is being rude to me, but this bitch had gone too far. I basically yelled back, "There is 2 on the receipt! I can only return 2 with the receipt and the others I will do separately." I then asked for her driver's license to do the other 2. And yeah, normally I would run these items on one transaction, but she was rude AND Canadian. So I did 2 separate transactions so the bitch only has 1 left until 10/21/06. Haha, it pays to be nice.
So yeah, when I got to work today NOTHING was done. Donna and Kari were both there. Defectives were overflowing, the defectives to do bin was full, and the garbages were overflowing. There is NO reason for that when there is 2 people working. Well, Donna left when I got there, and Kari didn't do a damn thing. In addition to all those things, I prepped the ad and wrote out the schedule for GS for the 3rd week. Again normally I would just shrug this off, but there was 2 people! 2 people for god sakes! So at the end of my shift I told Sharon. She said she'd make a mental note, but Sharon probably will talk to them about it, she's a bitch like that. Haha!
One of my friends found out that Karen did my review. Yeah, the same Karen who I hate and hates me right back. Just fucking great! I don't get it because Maggie is my assigned GSTL. She should do my review because that's where I've been putting my energy. I swear to God... Karen may be going home in a coffin if things don't go well. I haven't even worked with Karen in a LONG time, so why is my review done by her? Aw fuck, we'll just have to see how it goes. But I am upset.
Yet another facet of Guest Service that really bugs me in so many different ways - Waiting in line. Let's go:
-When you are waiting in line, get your shit ready!!!! Get your fucking receipts out! I swear I cannot tell you how many retards stand there rolling their eyes and sighing that it's taking so long, but when they get up to GS they take forever and a day to dig their fucking receipt out.
-There is a sign that says WAIT HERE. What do you do at this sign when I'm helping someone else? WAIT THERE! Too many people come and set their shit at the computer NEXT to me, and I make them move over to me. I also hate when the next person in line stands RIGHT BEHIND the person I'm helping. I swear to god, they could be giving a colonoscopy because they are so close. Christ people back the fuck off.
-Thank god we got rid of the numbers at GS. "Are you taking numbers?" I was about ready to shoot someone when they said that. Yeah, we are taking numbers when you're the only fucking one standing there. I also hated when people always told us our numbers are off. Yeah, it's because we don't fucking use them!
-With our new "stanchion" lines, (I am not sure if that's right or even close) there is an end that says Wait here, and the other end is just the pole. Well, I fucking hate when people stand at the exit. Can you not fucking read? People are stupid.
-Or the people that stand in front on the line. Someone get me a gun.
That's it for now, and I'm sure there is more that I'll think of later.
Friday, October 21, 2005
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