Friday, November 04, 2005

More Training

On Wednesday I worked 4:30-close in Guest Service, and I trained in Blanka and Sarah. Blanka was only there for a little bit though, but Sarah was there the whole night, so she got a complete training.

Then yesterday (Thursday) I "buddy trained" Susan on the front lanes. I was scheduled 2-8:30 cashiering, but Susan got cashier trained on Wednesday, but said she still felt uncomfortable, so I buddy trained with her. Buddy training is where the newbie watches and asks any questions, and eventually do it themselves with the buddy trainer bagging for them and making sure the newbie is doing things correctly. It was better than just me cashiering though. Susan was doing really well.

The only thing was a Canadian (big surprise) woman who asked me if we took Canadian money. I told her we do, but only the paper money aka no coins. So Susan finishes the transaction, and it comes out to $62.17 Canadian funds or something like that. Well, the Canadian woman pulls out 3 $20s and starts digging in her coin purse. She pulls out a toonie/loonie (I don't know which is which or why they are named like that) and because Canada has $1 and $2 coins, that falls into the 'coin' category so we can't accept them. So I tell the woman this, and she asks, "Even for the 17 cents you can't take Canadian coins?" Uh, did you understand the fact where I said NO FUCKING COINS!? So I tell her no, and she freaks out saying "Well, you used to." No we never have! It has been SEVERAL years since our store exchanged money and yet everyone thinks we still can. The woman grumbled and pulled out a $5. Was that so hard? And the thing is was that she had to be a total bitch about it. I bet you are all sick of hearing me say this but why don't they fucking exchange their money BEFORE they come down? It's only fucking logical that a different country with a different currency is not going to take another country's currency. I want to yell this a thousand times even if I 'm the only one hearing it. Maybe I should write a fucking article to their paper explaining that before they come down they should exchange their money and while at the stores here, check the return policy! I would much rather have 10,000 people ask about it rather than one bitch about how it sucks.

I feel like getting into my whole Canadian spiel, but it's already on this blog 500 times. If you want to see how I feel, check the archives. I would love to just bitch (it's what I do best) about Canadians, but then the blog would just get repetitive.

Anyways, the papers are shuffling at the front end which can only mean one thing. Shift sign-up time for the busiest days of the year. They had sheets for Black Friday and that following Sat and Sun, Christmas Eve and the day after, and New Year's Eve/Day. Maggie didn't put me on those sheets because I will be in Guest Service. Whoop whoop! I signed up for coming in early day after Thanksgiving to get cards, opening/early the next day, and the only other day I signed up for is day after Xmas 8-4:30. I would stay all fucking day on Dec 26 if I could because it's such a rush. So many returns, so many assholes, so many arguments, and I'm mean back. it's not like I get get into a lot of trouble because hell, there are tons of people there. Of course I'm not going to be overly mean, but if you deserve it then so be it.

Tomorrow I work 3-close at GS, and I swear to God, those ads better be done. I will be so pissed if I have to do them. I have done them every single Friday that I have worked up there, and it's a Saturday chore. I just do it on Friday because it's usually busier then fuck on Saturdays.

Side note: One of my personal favorite websites is back. PlanetFeedback.com is where customers can post letters of complaints and compliments to businesses. I don't post any letters, but I sure do respond to them and give them an employee's perspective. Some of the people that write letters are just heartless. In fact, I just responded to a letter that said all Target employees were an "idiot, and a high school drop-out." Yeah, I kinda ripped into him, and I could already be banned from the site. Haha! These letters come from (mostly) people that think employees are garbage and think they can treat them as such. SOME complaints are legit, but most are just bitching because they didn't get their way. Check it out, and feel free to respond yourselves. It gets me worked up because I love arguing with people, it's my calling. Haha, well y'all have a good weekend. God knows I will...(Canadians have Monday AND Friday off) Kill me now!

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