Where have I been? Every time I say I'll post more, I disappear. There's a lot to catch up on.
My internship at another pharmacy went well. They didn't really have me do much more than I do at my other pharmacy. I did get to use the computer a little bit though, so that helped. But what was interesting is that someone tried to pass a fake prescription off on us and we got to call the cops! It was quite obvious that the script was fake.
My pharmacy hasn't been too eventful lately, or at least nothing I can remember at the moment.
Target has been sketchy as usual. After 4 months at that store, they FINALLY tell me to talk to the Target pharmacy manager to see about working over there. Thaaaaaaanks...
And returns are in full effect. People get bitchier and bitchier the further we move away from Christmas. And as usual, people are complete assholes if something doesn't go their way. Sometimes I can't help but just smile when people are going into their tirades about returns. Good gravy there are a lot of immature people in this world.
On Sunday, it was just crazy at Guest Service. Of course I was the only one scheduled up there even though it was the first fucking weekend after Christmas, it's going to be busy! They had another cashier up there helping me, but as soon as there weren't any guests in line, they pulled her even though I had to catch up by filling carts with all the shit up at Guest Service. There was a good 2 hour block where we couldn't do anything but help people at GS. Therefore it was a fucking mess.
Then the closing person came in early and she was a bit overbearing. She was bossing me and the other girl around like her shit didn't stink. Thankfully she stopped as I was about to bitch her out. I know what I'm fucking doing thank you very much. We had a few minor arguments over little things, but we dealt. I just hate when people treat me like I don't know anything without knowing anything about me.
Well, I suppose that's enough bitching for now. Happy New Year!
Monday, December 31, 2007
Wednesday, December 12, 2007
Not Much New Here
I haven't been working all that often recently because it's finals week, but I am done with my first semester of pharmacy college! Now I'll just have to wait for the grades to roll in... I should be fine. A's and B's like always. ;) Haha!
I did work at the pharmacy on Saturday but it was SO COLD that we didn't do much. I pretty much cleaned the whole time. The pharmacist let me go at 3:15. From 9am to 3:15pm, the pharmacy did 34 prescriptions. Eek!
I am interning in my hometown over break for school. I'm kinda nervous for that too. We have to do 28 hours total, and we could either choose to do it as a block (3.5 days) over winter break, or 4 hours a week for 7 weeks during next semester. The less I have to worry about during school the better!
Here's hoping my grades are good! (The only one I'm "concerned" about is BioChem)
I did work at the pharmacy on Saturday but it was SO COLD that we didn't do much. I pretty much cleaned the whole time. The pharmacist let me go at 3:15. From 9am to 3:15pm, the pharmacy did 34 prescriptions. Eek!
I am interning in my hometown over break for school. I'm kinda nervous for that too. We have to do 28 hours total, and we could either choose to do it as a block (3.5 days) over winter break, or 4 hours a week for 7 weeks during next semester. The less I have to worry about during school the better!
Here's hoping my grades are good! (The only one I'm "concerned" about is BioChem)
Tuesday, December 04, 2007
Rx: An Introduction
So you all know I work at Target, and I've mentioned I work at a different pharmacy, but never really went into it. Well, here goes:
I'm in my first year of the pharmacy program at my university, and to help with school, they recommend working at a pharmacy. It helps you learn things. So I have my internship license, and I applied for a job as an "intern" at a local pharmacy. Needless to say, I got the job.
I had never worked in a pharmacy before so everything was brand new to me. At the moment, all I do is count pills, answer phones, assist customers (or patients, at least they aren't "guests"), and do whatever else needs to be done. But on the ladder of things, the intern is below the pharm tech, as they really should be.
Everyone there seems to like me, but I don't know where I stand. I know, and so do they, that I am there to learn, but some days I can't help feeling that I'm just in the way. They haven't shown me how to do everything that they expect me to know, and so when I do it for the first few times and make a mistake, I always feel like I'm going to get fired. I'm usually a quick learner, but I guess things just take a few times to actually know. And because I don't work all that often or do the specific task all that often, it just isn't in the forefront of my brain.
And only there is when I feel like I'm going deaf. On the phone, when patients call in for refills, they give their name and prescription number or drug name. I don't know if it's the phone, the person, or me, but sometimes I have to ask for their name again, and for some people that is like the end of the world. I'm sure I'll get used to it as I go, but it's just frustrating.
Then you throw in the actual patients/customers. Some are not a fan of me by the way some of them treat me. Again, I don't know if they are just cranky or whatever. I've already been yelled at by some.
One ladies' meds were supposed to be mailed out, but were put in the wrong group (for delivery) and because she spoke to me originally, she yelled at me for not getting it in time. Granted, not my fault, but still made me feel like shit.
Or the guy who brought in a script and I gave it to the pharmacist to enter (they haven't shown me how to do anything with the computer) and because there was nothing else to do (it was dead and we already did everything that could be done) I just stood there. The guy said to the pharmacist, "Does he do anything at all?" The pharmacist explained, and I'm sure the guy was just crabby, but still, it made me feel like shit.
And I'm not one to have thin skin. 5 years in retail behind the returns counter toughens you up. I think things just get to me more because I'm not fully confident in what I do at the pharmacy. At Target, I know pretty much everything that has to do with Guest Service. At the pharmacy, I don't know a lot of things.
It also goes back to the whole idea that people have that employees of whatever place of business are ok to treat like crap. It's sad to see how someone could be so vicious to a total stranger.
But there are nice people too. People do like to talk with everyone and are truly interested in what you have to say. Also, when I was taking a phone call, they needed a pharmacist and asked if I was one, I told them, no that I was just an intern, and she said I shouldn't say "just" because I was "getting there." So that was nice.
I guess all I want is an understanding that I am a human too, and I'm still learning. I will make mistakes and continue to do so, but empathy always helps. It's a two-way street.
I'm in my first year of the pharmacy program at my university, and to help with school, they recommend working at a pharmacy. It helps you learn things. So I have my internship license, and I applied for a job as an "intern" at a local pharmacy. Needless to say, I got the job.
I had never worked in a pharmacy before so everything was brand new to me. At the moment, all I do is count pills, answer phones, assist customers (or patients, at least they aren't "guests"), and do whatever else needs to be done. But on the ladder of things, the intern is below the pharm tech, as they really should be.
Everyone there seems to like me, but I don't know where I stand. I know, and so do they, that I am there to learn, but some days I can't help feeling that I'm just in the way. They haven't shown me how to do everything that they expect me to know, and so when I do it for the first few times and make a mistake, I always feel like I'm going to get fired. I'm usually a quick learner, but I guess things just take a few times to actually know. And because I don't work all that often or do the specific task all that often, it just isn't in the forefront of my brain.
And only there is when I feel like I'm going deaf. On the phone, when patients call in for refills, they give their name and prescription number or drug name. I don't know if it's the phone, the person, or me, but sometimes I have to ask for their name again, and for some people that is like the end of the world. I'm sure I'll get used to it as I go, but it's just frustrating.
Then you throw in the actual patients/customers. Some are not a fan of me by the way some of them treat me. Again, I don't know if they are just cranky or whatever. I've already been yelled at by some.
One ladies' meds were supposed to be mailed out, but were put in the wrong group (for delivery) and because she spoke to me originally, she yelled at me for not getting it in time. Granted, not my fault, but still made me feel like shit.
Or the guy who brought in a script and I gave it to the pharmacist to enter (they haven't shown me how to do anything with the computer) and because there was nothing else to do (it was dead and we already did everything that could be done) I just stood there. The guy said to the pharmacist, "Does he do anything at all?" The pharmacist explained, and I'm sure the guy was just crabby, but still, it made me feel like shit.
And I'm not one to have thin skin. 5 years in retail behind the returns counter toughens you up. I think things just get to me more because I'm not fully confident in what I do at the pharmacy. At Target, I know pretty much everything that has to do with Guest Service. At the pharmacy, I don't know a lot of things.
It also goes back to the whole idea that people have that employees of whatever place of business are ok to treat like crap. It's sad to see how someone could be so vicious to a total stranger.
But there are nice people too. People do like to talk with everyone and are truly interested in what you have to say. Also, when I was taking a phone call, they needed a pharmacist and asked if I was one, I told them, no that I was just an intern, and she said I shouldn't say "just" because I was "getting there." So that was nice.
I guess all I want is an understanding that I am a human too, and I'm still learning. I will make mistakes and continue to do so, but empathy always helps. It's a two-way street.
Something New
I changed my web address as I'm planning on getting away from just Target posts. Since I've changed it, the links some may have here won't work anymore. If you come across this (which I don't see how anyone could find me now that I've changed it) the new address is http://retailrobot.blogspot.com.
So, I'm expanding my base. I'm sure one could get tired of my endless bitching about Target, so now you'll get my endless bitching on all my jobs. I'm pretty sure I'll always be in retail, so retail robot works.
Well, that's my update. Comment if you were able to find this place ok.
So, I'm expanding my base. I'm sure one could get tired of my endless bitching about Target, so now you'll get my endless bitching on all my jobs. I'm pretty sure I'll always be in retail, so retail robot works.
Well, that's my update. Comment if you were able to find this place ok.
Thursday, November 29, 2007
Sick of Battling
I'm tired of constantly trying to get into the pharmacy. There is always a hurdle. Either that or my dumbass (not just saying that because I'm angry) has to be told 15 million times to check on something for me.
And now what really pisses me off is:
My manager was at my old store to help, and she thanked that Store Team Lead for all the great transfers, specifically mentioning my friend, but not me. And because I know people in that store still, it got back to me. So now I feel like I'm (still) underappreciated. Some days, I hold that store together. I am pretty confident that I am the only person in the store that can do cashier, guest service, photo lab, cart attend, Food Ave, and salesfloor. And do I get recognized for it? Nope!
I don't know how long I can stay there if I'm doing the same thing day in and day out. I'll keep asking, but we'll see what other excuses they can come up with for the time being.
I'm going to start thinking up some smartass comments for my exit survey and what to put on the 'Reason for Leaving' line...
Time will only tell if I need to use it.
I could always change this into my pharmacy blog. Hmm...
And now what really pisses me off is:
My manager was at my old store to help, and she thanked that Store Team Lead for all the great transfers, specifically mentioning my friend, but not me. And because I know people in that store still, it got back to me. So now I feel like I'm (still) underappreciated. Some days, I hold that store together. I am pretty confident that I am the only person in the store that can do cashier, guest service, photo lab, cart attend, Food Ave, and salesfloor. And do I get recognized for it? Nope!
I don't know how long I can stay there if I'm doing the same thing day in and day out. I'll keep asking, but we'll see what other excuses they can come up with for the time being.
I'm going to start thinking up some smartass comments for my exit survey and what to put on the 'Reason for Leaving' line...
Time will only tell if I need to use it.
I could always change this into my pharmacy blog. Hmm...
Tuesday, November 20, 2007
Shitastic Weekend
This past weekend was a bit much for me.
Friday, I was about to fucking explode. So I was scheduled 6:30-10 as a cashier. Well, I get to work and was informed that the Food Ave person called in sick, so the cart attendant was over there, and guess who got to be the cart attendant? Me of course! Because I was expecting to only cashier, I didn't bring anything with me so I could cart attend comfortably. Now, it's pretty cold here, with highs in the 40s. I just had a spring jacket, no gloves, no hat, and no winter coat. I was cold. Really cold. But I went out to the lot and got carts.
For one, there should be a sign up that states, "Any garbage left in a cart will be thrown into your vehicle as carts are not garbage cans." The garbage I found in carts, mostly half empty Icees, were thrown on the ground because I was not going to spill all over myself bringing it to the garbage. I'm not a janitor.
One would assume that since I've never been officially trained as a CA that they would tell me what needs to be done, other than getting carts. Well needless to say, they were bitching at me for not doing something that I didn't know that needed to get done. I'll be the first to admit that I am not a mind reader. So I had to empty garbages. Am I a custodian? (Target DOES have an overnight CLEANING crew, by the way) Then I had to take back garbages, and fill pop coolers, which is something that Coke or Pepsi does. I was pretty behind as I didn't know what needed to get done, and instead of telling me, they yelled at me for not doing them. Great business practice. After the CA got done with Food Ave, he resumed his position. Thank god. Although he wasn't too happy with me because I was so behind. Whatever.
Then on Saturday was my 2 hour pharmacy shift. That flew by, although it was fun to "shadow" over there.
Sunday was 9-4:30 at Guest Service. My manager was working and she asked me what I thought about the pharmacy, and I told her I liked it and would be interested in working more over there. At that moment, it being about 3 months since I've started, that I would need that state's intern licensure. Thanks for not telling me sooner! I knew that if I wanted to intern over there I would need that, but I didn't know if there was another position that I could do over there. Apparently not. So I will see how much it costs to get an intern licensure in that state, and if I decide to go through with it, I better get a majority of my shifts over there because I don't want to pay extra so that I can work over there, and not be able to. That would be my quitting point. And then I wouldn't even be able to use it.
But there's more drama! Since they overlapped me on Black Friday and the following Saturday, I asked her what time I should be coming in. She told me that she put 6 on Fri and 5 on Sat, the exact time I get done at my other job. So I tell her that wouldn't work, and before I can finish what I was going to say, she freaks out on me and just tells me she just put a time and that I could come as soon as I could. Don't bitch at me because you had my pharmacy schedule for this weekend back in October. Plus, she said she updated it in the system, but she didn't tell my supervisors because they still had me down for the incorrect times, and the last thing I need that day is to get a call saying I'm late. So I told them I'd be there ~45 minutes after I go done at my other job.
And up at Guest Service, my eyes aren't really out watching the lanes. 1) It's not my job. 2) I could care less.
So when the store got really busy, but GS was dead. My evil bitch manager yells at me from a lane to come grab some people and ring them up at GS. I didn't even respond, I just went and grabbed someone. I hate her. Not because she made me work, but because she was being a snotty little brat.
So between my 2 jobs (because Target overlapped me after they said they wouldn't) I work a total of 32.5 hours in 3 days. Fun, huh? Needless to say, I'm sure I will be a complete asshole this weekend. But I am going to bring my winter gear because I will probably cart attend.
I would really hate to leave the company over their bullshit, but that's all that's coming out of it right now. Plus, I doubt Target would care if I left now if I ever did want to come back as a pharmacist. People are dying for pharmacists right now, so I'm sure they would still love to have me...
I don't think I can take much more as a cashier/service desk/cart attendant/photo lab/salesfloor slave for much longer.
Stay tuned!
***UPDATE!***
It costs $20 to register in the other state. Not bad, but it has to be after my second year, which makes me wonder how the other person in my class is able to pull it off. I have plenty of questions now, and even closer to just dropping Target like a bad habit.
Friday, I was about to fucking explode. So I was scheduled 6:30-10 as a cashier. Well, I get to work and was informed that the Food Ave person called in sick, so the cart attendant was over there, and guess who got to be the cart attendant? Me of course! Because I was expecting to only cashier, I didn't bring anything with me so I could cart attend comfortably. Now, it's pretty cold here, with highs in the 40s. I just had a spring jacket, no gloves, no hat, and no winter coat. I was cold. Really cold. But I went out to the lot and got carts.
For one, there should be a sign up that states, "Any garbage left in a cart will be thrown into your vehicle as carts are not garbage cans." The garbage I found in carts, mostly half empty Icees, were thrown on the ground because I was not going to spill all over myself bringing it to the garbage. I'm not a janitor.
One would assume that since I've never been officially trained as a CA that they would tell me what needs to be done, other than getting carts. Well needless to say, they were bitching at me for not doing something that I didn't know that needed to get done. I'll be the first to admit that I am not a mind reader. So I had to empty garbages. Am I a custodian? (Target DOES have an overnight CLEANING crew, by the way) Then I had to take back garbages, and fill pop coolers, which is something that Coke or Pepsi does. I was pretty behind as I didn't know what needed to get done, and instead of telling me, they yelled at me for not doing them. Great business practice. After the CA got done with Food Ave, he resumed his position. Thank god. Although he wasn't too happy with me because I was so behind. Whatever.
Then on Saturday was my 2 hour pharmacy shift. That flew by, although it was fun to "shadow" over there.
Sunday was 9-4:30 at Guest Service. My manager was working and she asked me what I thought about the pharmacy, and I told her I liked it and would be interested in working more over there. At that moment, it being about 3 months since I've started, that I would need that state's intern licensure. Thanks for not telling me sooner! I knew that if I wanted to intern over there I would need that, but I didn't know if there was another position that I could do over there. Apparently not. So I will see how much it costs to get an intern licensure in that state, and if I decide to go through with it, I better get a majority of my shifts over there because I don't want to pay extra so that I can work over there, and not be able to. That would be my quitting point. And then I wouldn't even be able to use it.
But there's more drama! Since they overlapped me on Black Friday and the following Saturday, I asked her what time I should be coming in. She told me that she put 6 on Fri and 5 on Sat, the exact time I get done at my other job. So I tell her that wouldn't work, and before I can finish what I was going to say, she freaks out on me and just tells me she just put a time and that I could come as soon as I could. Don't bitch at me because you had my pharmacy schedule for this weekend back in October. Plus, she said she updated it in the system, but she didn't tell my supervisors because they still had me down for the incorrect times, and the last thing I need that day is to get a call saying I'm late. So I told them I'd be there ~45 minutes after I go done at my other job.
And up at Guest Service, my eyes aren't really out watching the lanes. 1) It's not my job. 2) I could care less.
So when the store got really busy, but GS was dead. My evil bitch manager yells at me from a lane to come grab some people and ring them up at GS. I didn't even respond, I just went and grabbed someone. I hate her. Not because she made me work, but because she was being a snotty little brat.
So between my 2 jobs (because Target overlapped me after they said they wouldn't) I work a total of 32.5 hours in 3 days. Fun, huh? Needless to say, I'm sure I will be a complete asshole this weekend. But I am going to bring my winter gear because I will probably cart attend.
I would really hate to leave the company over their bullshit, but that's all that's coming out of it right now. Plus, I doubt Target would care if I left now if I ever did want to come back as a pharmacist. People are dying for pharmacists right now, so I'm sure they would still love to have me...
I don't think I can take much more as a cashier/service desk/cart attendant/photo lab/salesfloor slave for much longer.
Stay tuned!
***UPDATE!***
It costs $20 to register in the other state. Not bad, but it has to be after my second year, which makes me wonder how the other person in my class is able to pull it off. I have plenty of questions now, and even closer to just dropping Target like a bad habit.
Friday, November 16, 2007
The Cycle Continues
So as much bitching as I have been doing to get into the pharmacy, they finally give me a shift over there. ONE shift so far, and guess how long it is... 2 fucking hours. Two hours? That's really not even worth it. So I work 10-12 in the pharmacy tomorrow, but I haven't had another pharmacy shift scheduled yet, but they sure love to load me up on the cashier ones. Fuck.
And I don't know if I have already written it here, but someone in my class transferred to the Target store I'm at, and guess where he gets all of his shifts. The pharmacy. Yep, thank you Target for stabbing me in the back. They continually told me that once there was an opening in the pharmacy, that I could have some shifts over there, yet when someone else transfers there, they apparently don't have to wait.
To make me even more pissed, they scheduled me outside of my availability for Black Friday and the following Saturday. I turned in my availability for the whole month of November in October. They knew I work every Friday 1-6 and every other Saturday 9-5 at the other pharmacy, yet they scheduled me 3-11 on Friday and 3:30-11 on Saturday. I wrote a note to the LOD, and I'm letting her fix it. I just don't want to be running from one place to the next. Especially when they said they won't overlap me on Saturdays that I work at the other pharmacy.
Guests haven't been too bad lately, although I am seeing more and more Canadians. I literally cannot stand how some of them act.
Well, I work tonight 6:30-10 cashiering after working 1-6 at the pharmacy, so I have no time to eat. AT ALL. Then tomorrow is my super long 2 hour pharmacy shift, and Sunday I work Guest Service from 9-4:30. This store is getting on my last nerve.
And I don't know if I have already written it here, but someone in my class transferred to the Target store I'm at, and guess where he gets all of his shifts. The pharmacy. Yep, thank you Target for stabbing me in the back. They continually told me that once there was an opening in the pharmacy, that I could have some shifts over there, yet when someone else transfers there, they apparently don't have to wait.
To make me even more pissed, they scheduled me outside of my availability for Black Friday and the following Saturday. I turned in my availability for the whole month of November in October. They knew I work every Friday 1-6 and every other Saturday 9-5 at the other pharmacy, yet they scheduled me 3-11 on Friday and 3:30-11 on Saturday. I wrote a note to the LOD, and I'm letting her fix it. I just don't want to be running from one place to the next. Especially when they said they won't overlap me on Saturdays that I work at the other pharmacy.
Guests haven't been too bad lately, although I am seeing more and more Canadians. I literally cannot stand how some of them act.
Well, I work tonight 6:30-10 cashiering after working 1-6 at the pharmacy, so I have no time to eat. AT ALL. Then tomorrow is my super long 2 hour pharmacy shift, and Sunday I work Guest Service from 9-4:30. This store is getting on my last nerve.
Monday, November 05, 2007
5 Years
Today, I "celebrate" my 5 year anniversary working for Target. Oh boy.
I never thought I would be there that long, and had no intentions of staying this long either. It was back in 2002 that I was hired for seasonal. I was in high school and needed a job. Now I am in college (still), but I can say for sure that if I do make it to 10 years (shudder), I will be done with school by then. If I am still at Target at that time, I'll be a Target pharmacist!
Looking back at my 5 years, I mainly see how great most of the people were that I worked with. I'm still friends with many of them, even though they may not work for Target any longer. I also remember back when I first started how much fun it was to work there. There are still fun days now, but back in the day, it seemed like everyday was a fun one.
I'm definitely a different person now than I was walking into this job, and I'd like to think I've changed for the better. I've seen how awful some people treat total strangers and I can take that with me to know how not to treat people in the "real" world. If people want to have a good grasp on the many different varieties of people in society, working retail will get you that.
Sure, there were bad times. Times where it seemed like it was 'too much' to deal with. Times where it felt like people were put on this Earth to test my sanity. Well, I'm still here, and I continue to be. The only thing that got me through everything that happened at my store were my friends/co-workers. We all seemed to be on the same page, and everyone would listen and understand. It's what brought us together, complaining about something. ;) Even on the worst days, you could count on your co-workers to brighten your day. I hope when I'm out in the "real world" that I can find friends that are even half as awesome as my Target friends. I know that I'll be friends for life with my current Target friends, although it does feel like I "left" them to pursue my own goals. But, that's another topic.
So, as much as I bitch and moan about working there, it isn't half bad. The job may suck at times, but it's the people that make it worth it.
I know it's a bit sappy, but whatever. ;)
I never thought I would be there that long, and had no intentions of staying this long either. It was back in 2002 that I was hired for seasonal. I was in high school and needed a job. Now I am in college (still), but I can say for sure that if I do make it to 10 years (shudder), I will be done with school by then. If I am still at Target at that time, I'll be a Target pharmacist!
Looking back at my 5 years, I mainly see how great most of the people were that I worked with. I'm still friends with many of them, even though they may not work for Target any longer. I also remember back when I first started how much fun it was to work there. There are still fun days now, but back in the day, it seemed like everyday was a fun one.
I'm definitely a different person now than I was walking into this job, and I'd like to think I've changed for the better. I've seen how awful some people treat total strangers and I can take that with me to know how not to treat people in the "real" world. If people want to have a good grasp on the many different varieties of people in society, working retail will get you that.
Sure, there were bad times. Times where it seemed like it was 'too much' to deal with. Times where it felt like people were put on this Earth to test my sanity. Well, I'm still here, and I continue to be. The only thing that got me through everything that happened at my store were my friends/co-workers. We all seemed to be on the same page, and everyone would listen and understand. It's what brought us together, complaining about something. ;) Even on the worst days, you could count on your co-workers to brighten your day. I hope when I'm out in the "real world" that I can find friends that are even half as awesome as my Target friends. I know that I'll be friends for life with my current Target friends, although it does feel like I "left" them to pursue my own goals. But, that's another topic.
So, as much as I bitch and moan about working there, it isn't half bad. The job may suck at times, but it's the people that make it worth it.
I know it's a bit sappy, but whatever. ;)
Monday, October 29, 2007
Been A While
Well after a round of nothing but boring days, I finally had an interesting one yesterday.
So we had the Wii in the ad and so there was a bunch of traffic for the first part of the day. It was also pretty busy due to Guitar Hero 3 coming out as well. When someone wants to buy a high-ticket item such as the Wii, they either have to buy it at Electronics or the team member has to walk it up to Guest Service and we keep it behind the counter. We were even going as far as getting the guest's name in the off-chance that someone saw it at GS and would try to buy it.
I hear a guest say that they had a Wii at Guest Service. Because I wasn't doing anything, I took it and started to walk over to the cashier that was walking to me to come get it. All of a sudden, a crazy guy starts grabbing for it, saying, "Here, I'll take that." I knew he wasn't with the person who was going to purchase it so I told him no and the cashier took it to her lane. Well this crazy guy started yelling at me. First he asked if we had anymore, to which I told him to check with electronics. Nope, that was the last one. So he starts bitching that we won't give him a raincheck. I tried multiple times explaining that Target's "rainchecks" only guarantee the sale price, and since the Wii is not on sale, it wouldn't do any good. The rainchecks do not inform anyone when the item will be in stock next. He kept interrupting me each time I tried to tell him this, and one time he said, "That's fine. I'm going to call the Better Business Bureau." I stopped what I was saying and just walked away from him (we were still in front of Guest Service) The guy stood by the door and watched the woman who was checking out like a hawk. It was really creepy, so our supervisor walked out with that guest just in case he tried to pull anything.
The thing is this was at 1:30pm. Our store opened at 8am. If getting a Wii was SO important to you, why did you wait 5.5 hours to come in? For that first 5.5 hours, you could have gotten one, so don't bitch when you come in and there aren't any left. I'm surprised they lasted even that long.
I feel so sorry for the BBB who has to listen to such bullshit claims just because someone didn't get what they wanted. Grow the fuck up.
So we had the Wii in the ad and so there was a bunch of traffic for the first part of the day. It was also pretty busy due to Guitar Hero 3 coming out as well. When someone wants to buy a high-ticket item such as the Wii, they either have to buy it at Electronics or the team member has to walk it up to Guest Service and we keep it behind the counter. We were even going as far as getting the guest's name in the off-chance that someone saw it at GS and would try to buy it.
I hear a guest say that they had a Wii at Guest Service. Because I wasn't doing anything, I took it and started to walk over to the cashier that was walking to me to come get it. All of a sudden, a crazy guy starts grabbing for it, saying, "Here, I'll take that." I knew he wasn't with the person who was going to purchase it so I told him no and the cashier took it to her lane. Well this crazy guy started yelling at me. First he asked if we had anymore, to which I told him to check with electronics. Nope, that was the last one. So he starts bitching that we won't give him a raincheck. I tried multiple times explaining that Target's "rainchecks" only guarantee the sale price, and since the Wii is not on sale, it wouldn't do any good. The rainchecks do not inform anyone when the item will be in stock next. He kept interrupting me each time I tried to tell him this, and one time he said, "That's fine. I'm going to call the Better Business Bureau." I stopped what I was saying and just walked away from him (we were still in front of Guest Service) The guy stood by the door and watched the woman who was checking out like a hawk. It was really creepy, so our supervisor walked out with that guest just in case he tried to pull anything.
The thing is this was at 1:30pm. Our store opened at 8am. If getting a Wii was SO important to you, why did you wait 5.5 hours to come in? For that first 5.5 hours, you could have gotten one, so don't bitch when you come in and there aren't any left. I'm surprised they lasted even that long.
I feel so sorry for the BBB who has to listen to such bullshit claims just because someone didn't get what they wanted. Grow the fuck up.
Tuesday, October 02, 2007
Just Shoot Me In The Face
More stupid fucking drama.
So I turned in my new availability with my new hours now that I'm also going to be working at another pharmacy. I specifically write on it to talk to me if what I wrote won't work. Well it didn't work, and did they talk to me? Of course not.
So the weekend that I said I was working at the pharmacy, they schedule me. Well y'know what Target, they are more important than you now because it's an actual pharmacy. You're dragging your feet with moving me into your pharmacy, so I found someone that wants/needs me.
So instead they put my rejected availability into my folder (which I assume I got just so they could put that in there, I hadn't had one for almost a month now) and I see I'm scheduled. I find my supervisor and bitch because how am I supposed to know when I only work weekends and I still have no idea when they do the schedule for each week. And I sure as fuck am not ditching any part of my new job because they scheduled me before Target did. I wonder if I should just ask my new job to schedule me one week in advance of Target so I could turn their schedule for me into them and they could work around it.
But here's how I was/am scheduled for next weekend. Friday, I work 1-6 at the pharmacy and Target scheduled me 5-10. So I'm working now at 6:30. Saturday, I work 9-5 at the pharmacy and Target scheduled me 2:30-10. So now I work at 5:30. So this is the next weekend for me:
Friday- class until 12, pharmacy 1-6, Target 6:30-10
Saturday- pharmacy 9-5, Target 5:30-10
And I don't even have my schedule for Sunday, but thank god the pharmacy is closed. So just those 2 days I'm pretty much working 24 hours of 48. It shall be fun! I don't even know if I can make it to my apartment to change in between jobs, but I'll try my best. I hope they don't have me working too long on Sunday. I have too much shit to do.
Oh but get this, on my rejected availability, my manager writes that she talked to the pharmacy-instore and they said I could work over there if I was still interested. Uh, YES! Had you told me this, um, about 3 weeks ago and actually put me over there, I wouldn't have needed to get another pharmacy job!
So on my new availability, I wrote that the other pharmacy wanted me to work every other Saturday, so they have SOME record of it. (I know they would deny it back and forth if I didn't constantly write it on shit) I also told them I would be interested in working in their pharmacy on the days I was available.
This whole thing is turning out to be one giant fucking mess. I don't think I can take one more week of adjusting my whole work-life around them. One week was stressful enough. I wonder if Target will actually LET me work at this new pharmacy, or if they'll continue to make it tough for me. If they choose the latter, I hope they know that they will be the first I say goodbye to, not the pharmacy. I'm sick of being the college-aged kid cashiering at a Target with high school aged cashiers. I just feel really old at that store. I don't mind Guest Service, but it's not as fun as my old store. My new store literally does not want you to go above and beyond, and that's all I'm about. I want a challenge. I'm just not getting one anymore.
We'll see how Target pharmacy goes, and if I ever get to work over there. I'm going to get my schedule for the week after next weekend on Friday. I actually don't even want to think about it.
So I turned in my new availability with my new hours now that I'm also going to be working at another pharmacy. I specifically write on it to talk to me if what I wrote won't work. Well it didn't work, and did they talk to me? Of course not.
So the weekend that I said I was working at the pharmacy, they schedule me. Well y'know what Target, they are more important than you now because it's an actual pharmacy. You're dragging your feet with moving me into your pharmacy, so I found someone that wants/needs me.
So instead they put my rejected availability into my folder (which I assume I got just so they could put that in there, I hadn't had one for almost a month now) and I see I'm scheduled. I find my supervisor and bitch because how am I supposed to know when I only work weekends and I still have no idea when they do the schedule for each week. And I sure as fuck am not ditching any part of my new job because they scheduled me before Target did. I wonder if I should just ask my new job to schedule me one week in advance of Target so I could turn their schedule for me into them and they could work around it.
But here's how I was/am scheduled for next weekend. Friday, I work 1-6 at the pharmacy and Target scheduled me 5-10. So I'm working now at 6:30. Saturday, I work 9-5 at the pharmacy and Target scheduled me 2:30-10. So now I work at 5:30. So this is the next weekend for me:
Friday- class until 12, pharmacy 1-6, Target 6:30-10
Saturday- pharmacy 9-5, Target 5:30-10
And I don't even have my schedule for Sunday, but thank god the pharmacy is closed. So just those 2 days I'm pretty much working 24 hours of 48. It shall be fun! I don't even know if I can make it to my apartment to change in between jobs, but I'll try my best. I hope they don't have me working too long on Sunday. I have too much shit to do.
Oh but get this, on my rejected availability, my manager writes that she talked to the pharmacy-instore and they said I could work over there if I was still interested. Uh, YES! Had you told me this, um, about 3 weeks ago and actually put me over there, I wouldn't have needed to get another pharmacy job!
So on my new availability, I wrote that the other pharmacy wanted me to work every other Saturday, so they have SOME record of it. (I know they would deny it back and forth if I didn't constantly write it on shit) I also told them I would be interested in working in their pharmacy on the days I was available.
This whole thing is turning out to be one giant fucking mess. I don't think I can take one more week of adjusting my whole work-life around them. One week was stressful enough. I wonder if Target will actually LET me work at this new pharmacy, or if they'll continue to make it tough for me. If they choose the latter, I hope they know that they will be the first I say goodbye to, not the pharmacy. I'm sick of being the college-aged kid cashiering at a Target with high school aged cashiers. I just feel really old at that store. I don't mind Guest Service, but it's not as fun as my old store. My new store literally does not want you to go above and beyond, and that's all I'm about. I want a challenge. I'm just not getting one anymore.
We'll see how Target pharmacy goes, and if I ever get to work over there. I'm going to get my schedule for the week after next weekend on Friday. I actually don't even want to think about it.
Thursday, September 27, 2007
I May Be Pissed Off
But I don't know for sure yet.
At my store, I asked if I could work in the pharmacy. Makes sense because I'm in school to be a pharmacist. So the LOD tells me that I could start shadowing over there "to see if I like it." It's not a matter of me liking it, it's going to be my career. Like everything with Target, the LOD gave me no start date. All of our professors say that working in a pharmacy helps immensely with school work, and so I'm kinda wanting to get into one soon. When I transferred, they had told me there were no openings in the pharmacy and that's why I think they first went to the "shadowing" thing. I was under the assumption, because they told me, that as soon as there was an opening, I could work over there.
Thus bringing me to my problem. I'm sitting in class and I hear some classmates talking about starting to work at Target. I listen in and notice they are filling out an internship application for the state it's in (We're on the border of 2 states). I'm thinking, 'Oh fucking really? They tell me there's no openings, I have no idea when I can start shadowing, and they're taking applications!?' What the fuck!? Granted, my hours aren't the greatest, because I have awkward class hours that don't mesh well with a daytime pharmacy, but at least they could have told me that, instead of keeping my hopes dragging along.
I have finally reached that point at work where I've realized that I'm too old to work at Target doing basic things. I'm damn good at them, but I'm the only college-aged person at the front end. Every other cashier is still in high school or elderly. I literally have no one to relate to. I'm starting to feel ridiculous cashiering because I feel I'm wasting my potential. My old store was different because there weren't as many places to work so the Target in town was 'the' place to work. A vast majority of the whole store was college-aged people. They're weren't as many minors, I would say at most 20% of the cashiers. Even then, I still hated cashiering because, and I'm not trying to come off as cocky, but I'm above that.
So I went and applied at a different pharmacy as an assistant aka tech, and I got the job. Someone obviously thinks I'm good enough to work for them and I'm excited to start. So I changed my availability at Target to make sure the pharmacy has priority. Yes, I'm still gonna work there for now. I still love Target as a whole, but there are areas for improvement.
Another thing is that if my classmates get the job in the pharmacy at the store I work at, they'll get to see me doing a piddly job. I don't much care what they think of me, it's just that I have a problem with someone coming into a business fresh and is already higher up on the chain. Especially when I have almost 5 YEARS of experience with the company. I should have preference when it comes to moving into the pharmacy. After all, it would take less to train me because I already know how the store operates, how the computer system works, how to work with the type of guests that we get, etc. It's gonna take a lot more to train a new person in than it is to move a current employee.
I was willing to continue my employment with Target because I wanted to work in this pharmacy. It was the only reason I stayed at my old store. I was ready to quit back in June. I still want to work for Target, but I don't know if I can without working in the pharmacy now, or maybe way down the line as a pharmacist.
I applied at the different pharmacy because I was sick of waiting. They told me that I could shadow without a mention of when. It has been 3+ weeks since I had originally asked. No one has said a word to me about it since, and they waited too long. So now I will be an asset to another pharmacy and I'm sorry to say that they won't get the chance to see how great I could be.
We'll see how it goes from here, but I don't know how long I can hold out.
At my store, I asked if I could work in the pharmacy. Makes sense because I'm in school to be a pharmacist. So the LOD tells me that I could start shadowing over there "to see if I like it." It's not a matter of me liking it, it's going to be my career. Like everything with Target, the LOD gave me no start date. All of our professors say that working in a pharmacy helps immensely with school work, and so I'm kinda wanting to get into one soon. When I transferred, they had told me there were no openings in the pharmacy and that's why I think they first went to the "shadowing" thing. I was under the assumption, because they told me, that as soon as there was an opening, I could work over there.
Thus bringing me to my problem. I'm sitting in class and I hear some classmates talking about starting to work at Target. I listen in and notice they are filling out an internship application for the state it's in (We're on the border of 2 states). I'm thinking, 'Oh fucking really? They tell me there's no openings, I have no idea when I can start shadowing, and they're taking applications!?' What the fuck!? Granted, my hours aren't the greatest, because I have awkward class hours that don't mesh well with a daytime pharmacy, but at least they could have told me that, instead of keeping my hopes dragging along.
I have finally reached that point at work where I've realized that I'm too old to work at Target doing basic things. I'm damn good at them, but I'm the only college-aged person at the front end. Every other cashier is still in high school or elderly. I literally have no one to relate to. I'm starting to feel ridiculous cashiering because I feel I'm wasting my potential. My old store was different because there weren't as many places to work so the Target in town was 'the' place to work. A vast majority of the whole store was college-aged people. They're weren't as many minors, I would say at most 20% of the cashiers. Even then, I still hated cashiering because, and I'm not trying to come off as cocky, but I'm above that.
So I went and applied at a different pharmacy as an assistant aka tech, and I got the job. Someone obviously thinks I'm good enough to work for them and I'm excited to start. So I changed my availability at Target to make sure the pharmacy has priority. Yes, I'm still gonna work there for now. I still love Target as a whole, but there are areas for improvement.
Another thing is that if my classmates get the job in the pharmacy at the store I work at, they'll get to see me doing a piddly job. I don't much care what they think of me, it's just that I have a problem with someone coming into a business fresh and is already higher up on the chain. Especially when I have almost 5 YEARS of experience with the company. I should have preference when it comes to moving into the pharmacy. After all, it would take less to train me because I already know how the store operates, how the computer system works, how to work with the type of guests that we get, etc. It's gonna take a lot more to train a new person in than it is to move a current employee.
I was willing to continue my employment with Target because I wanted to work in this pharmacy. It was the only reason I stayed at my old store. I was ready to quit back in June. I still want to work for Target, but I don't know if I can without working in the pharmacy now, or maybe way down the line as a pharmacist.
I applied at the different pharmacy because I was sick of waiting. They told me that I could shadow without a mention of when. It has been 3+ weeks since I had originally asked. No one has said a word to me about it since, and they waited too long. So now I will be an asset to another pharmacy and I'm sorry to say that they won't get the chance to see how great I could be.
We'll see how it goes from here, but I don't know how long I can hold out.
Monday, September 24, 2007
So Boring
I apologize for not being around much, but it's because there isn't much happening in the store. It's literally dead for most of the day, nowhere NEAR what it was like at my old store.
Even at Guest Service people aren't that bitchy. The only things are returns from wedding/baby showers which are a complete disaster.
But, my first guest yesterday was a Canadian, and it made me glad that I don't see them often. She (along with her fanny pack, like usual) asked what the exchange rate was. I tell her it was 1.18 and she asks what that means. Ok, you fucking retard, you are exchanging money, YOU should know. Well of course she goes for her Canadian cash and so I tell her that we don't exchange money, but we take it at the registers. Apparently they're still too fucking retarded to exchange their money before they come down. She then asks how much she would get for $1 Canadian. I tell her, using simple math, it's 88 cents. Insert bitchy Canadian tirade yet again here. She yells at me because their money is "worth more" than ours now. My favorite part is being civil yet mean back when I get rude people. I say, "That's the rate our bank set." She asks if we take Visa or Interac(sp?) (their debit system) and I tell her we do take Visa and that some Interac cards work and some don't, and we don't know unless we try them. She starts blabbing about how she's just going to use her Visa because ... actually I stopped listening. Oh, and I forgot she was not even close to the counter when any of this conversation took place, which is normal for Canadians. Stand at least 5 feet away and just yell. Must be another thing they teach in Canada in the 'How to be completely oblivious to the world around you' program.
I still don't understand how so many canadians can come down during the week to shop so much. Does everyone have jobs? Or school? I bet the days they are down here is when they teach them how to be polite.
That is all.
Even at Guest Service people aren't that bitchy. The only things are returns from wedding/baby showers which are a complete disaster.
But, my first guest yesterday was a Canadian, and it made me glad that I don't see them often. She (along with her fanny pack, like usual) asked what the exchange rate was. I tell her it was 1.18 and she asks what that means. Ok, you fucking retard, you are exchanging money, YOU should know. Well of course she goes for her Canadian cash and so I tell her that we don't exchange money, but we take it at the registers. Apparently they're still too fucking retarded to exchange their money before they come down. She then asks how much she would get for $1 Canadian. I tell her, using simple math, it's 88 cents. Insert bitchy Canadian tirade yet again here. She yells at me because their money is "worth more" than ours now. My favorite part is being civil yet mean back when I get rude people. I say, "That's the rate our bank set." She asks if we take Visa or Interac(sp?) (their debit system) and I tell her we do take Visa and that some Interac cards work and some don't, and we don't know unless we try them. She starts blabbing about how she's just going to use her Visa because ... actually I stopped listening. Oh, and I forgot she was not even close to the counter when any of this conversation took place, which is normal for Canadians. Stand at least 5 feet away and just yell. Must be another thing they teach in Canada in the 'How to be completely oblivious to the world around you' program.
I still don't understand how so many canadians can come down during the week to shop so much. Does everyone have jobs? Or school? I bet the days they are down here is when they teach them how to be polite.
That is all.
Wednesday, August 29, 2007
My Favorites!
So it's been kinda quiet at the store, and I don't really work all that much, so there isn't much to report now. This past weekend I worked at Guest Service and other than the register, they do things SO differently at the store. I kinda feel alienated because it's either high school kids or way older people working up front. I hope it gets better. I need some damn friends here. ;)
I've been in this situation FAR too many times!
I love when people want money back for gas and whatnot. I had to pay for gas to come in and work that I pay for, so why should you get your gas paid for?
So anyways, I'm bored out of my mind and so I decided to do a Favorite Retail Comic thing. As always, they can be found at seattlepi.nwsource.com/fun/retail.asp if you want to see the daily ones.
I've been in this situation FAR too many times!
I love when people want money back for gas and whatnot. I had to pay for gas to come in and work that I pay for, so why should you get your gas paid for?
Ask ANYONE in retail, this has happened to them.
We do have nicknames for all of our "fun" customers.
The best is when they are standing right next to where it goes, and yet put it somewhere else.
Story of my old store. Yee-ikes. 
Do they want us to cut out the pictures of stuff we don't have at the moment?
Sadly, I've done this before...
Especially with "Is there anything wrong with it?" I could write biographies!
Sad thing is, I've actually helped someone who finally left 40 minutes after the store closed.
Say it with me now: Canadians!
How many times have I heard this only to see the same person back in the store again? It's really funny if I'm the one helping them AGAIN.
I've had someone yell, "HEY YOU!" as I was walking by. I'll have you know, I kept on walking. Sorry, but that is not a way to get someone's attention.
Thursday, August 23, 2007
250th Post!
And it's just a short post. I just had to post the Retail comic for the day. How appropriate. ;)
Enjoy!
Monday, August 20, 2007
My First 3 Days
It was fine. The lanes are completely different from my old store and I really have no idea how they cashier effectively because it seemed like I was stumbling all over the place.
They just had me cashier my first 3 shifts although I did give a few breaks in the photo lab. On Friday, I'll ask to work in Guest Service because next week I have my shifts up there and I don't want to royally screw up. They do things so differently at the store.
I'm glad I have 2 other people that transferred down that worked at my old store. Every time we see each other we comment on how weird the store is. I only see a little bit of them though because they are salesfloor and I'm stuck up at the front. Oh well, I love Guest Service, so I hope I can be as awesome as I was at my old store.
Some people think I'm "new" new, so I have to keep telling them I'm a transfer. I swear, some people think I'm really dumb. There is not that much to do cashiering.
But here's the funny/scary story of the weekend: Let me just say to begin with that my old store is ~75 miles away from my new store, and it's not exactly on a direct path to each other. So here I am cashiering away and I recognize this one guest from my old store. Well she says, "Are you stalking me?" I just laugh and say no. She says, "Don't you work in (my old town)?" And I explain that I transferred here to finish my schooling. She goes on, "Weren't you the behind the desk person?" and points to Guest Service. I say yep and we all had a good laugh. But honestly, how weird is that? To be recognized miles away from where you normally work. I hope I stood out as a nice person and not an asshole, but either one is possible. ;)
I really don't have any guest stories yet because it's just cashiering and most of the fun stories involve me at the service desk, so don't bail on me! I'm sure there will be plenty of fun and adventure once I get back to my beloved department.
Stay tuned!
They just had me cashier my first 3 shifts although I did give a few breaks in the photo lab. On Friday, I'll ask to work in Guest Service because next week I have my shifts up there and I don't want to royally screw up. They do things so differently at the store.
I'm glad I have 2 other people that transferred down that worked at my old store. Every time we see each other we comment on how weird the store is. I only see a little bit of them though because they are salesfloor and I'm stuck up at the front. Oh well, I love Guest Service, so I hope I can be as awesome as I was at my old store.
Some people think I'm "new" new, so I have to keep telling them I'm a transfer. I swear, some people think I'm really dumb. There is not that much to do cashiering.
But here's the funny/scary story of the weekend: Let me just say to begin with that my old store is ~75 miles away from my new store, and it's not exactly on a direct path to each other. So here I am cashiering away and I recognize this one guest from my old store. Well she says, "Are you stalking me?" I just laugh and say no. She says, "Don't you work in (my old town)?" And I explain that I transferred here to finish my schooling. She goes on, "Weren't you the behind the desk person?" and points to Guest Service. I say yep and we all had a good laugh. But honestly, how weird is that? To be recognized miles away from where you normally work. I hope I stood out as a nice person and not an asshole, but either one is possible. ;)
I really don't have any guest stories yet because it's just cashiering and most of the fun stories involve me at the service desk, so don't bail on me! I'm sure there will be plenty of fun and adventure once I get back to my beloved department.
Stay tuned!
Friday, August 17, 2007
Starting Today!
As you all can assume from the title and previous posts, I start at my new store today. This is going to be really weird because it's different, but not, if that makes any sense. Two other people from my old store are transferring to my new one, so I will at least see two familiar faces. I don't know if anyone can relate, but being in the same environment makes me feel like I should know everyone because I did know everyone at my old store. The job is still the same (I hope they don't have me cashier today...) but the people are different. Just plain weird.
And again, I have no idea what they are going to do with me today. I don't have an actual department because I think they just want to see how I work at first. They'll have to have someone with me at Guest Service so I know how to handle the different ways they interpret the various policies. The basic guideline is the same, but each store interprets them differently.
My new store is SO much smaller too, which will be nice. I was used to having 6 different registers at Guest Service, and the new store only has 3. Old store had carts to throw returns in, new one has bins. I hate bins. I'm also wondering how they handle defectives because we had the backroom (more like logistics or chargeback people or I actually have no idea) package them up. Some stores do EVERYTHING up at Guest Service, so I guess I'll see.
But I actually have to wear red and khaki again. It was nice having a month off, but I need some dinero. I would love a paycheck again.
I'll be back to tell y'all all about it.
And again, I have no idea what they are going to do with me today. I don't have an actual department because I think they just want to see how I work at first. They'll have to have someone with me at Guest Service so I know how to handle the different ways they interpret the various policies. The basic guideline is the same, but each store interprets them differently.
My new store is SO much smaller too, which will be nice. I was used to having 6 different registers at Guest Service, and the new store only has 3. Old store had carts to throw returns in, new one has bins. I hate bins. I'm also wondering how they handle defectives because we had the backroom (more like logistics or chargeback people or I actually have no idea) package them up. Some stores do EVERYTHING up at Guest Service, so I guess I'll see.
But I actually have to wear red and khaki again. It was nice having a month off, but I need some dinero. I would love a paycheck again.
I'll be back to tell y'all all about it.
Wednesday, August 08, 2007
New Store!
I stopped by my new store today and I'm afraid to say this, but I'm actually excited to start! The LODs were so nice and you could tell that everyone there has lots of fun. It reminds me of how my old store used to be WAY back in the day. My new store was staffed adequately and not overworked. The LOD showed me around the TM area and he told me that they were never there late. I've heard they are barely there past 10:15pm! That would be SUCH a refreshing change from my old store where it was 11pm at the earliest. Especially now that school is going to start again.
I HOPE I get to be in Guest Service mostly because, as you all know, that's what I love to do. They didn't really put me in an area for my first few shifts, so I think they are just going to see where I'm at. You better believe I'm gonna fight for GS.
Well, in just over a week I will start there, so I hope things go well. I'll keep you posted!
I HOPE I get to be in Guest Service mostly because, as you all know, that's what I love to do. They didn't really put me in an area for my first few shifts, so I think they are just going to see where I'm at. You better believe I'm gonna fight for GS.
Well, in just over a week I will start there, so I hope things go well. I'll keep you posted!
Wednesday, August 01, 2007
More...
Well today is the day that (supposedly) the new (no receipt return) exception went into place. Where if you don't have your receipt (and we can't look it up by check, credit/debit/giftcard) and the item is over $20, you are pretty much SOL. It should be fun to see when I get to my new store. The only plus side for both us and the guests is that there are no more same department exchanges for things under $20, they just get a giftcard.
I forgot to mention how on my last day, no one really cared that I was leaving, or more like, no one showed it really. My peers did, but you would think that my supervisors and managers would do something after working there for almost 5 years. I guess I don't know what I was expecting, a little party would have been cool or at least a card, but no. My supervisors just told me that they would miss me and the LOD on my last night wished me luck with everything. Am I just a little conceded here to think I should have got a going away card? It's been done with other people. I just don't know.
I've been hearing nothing but bad things about my old store. It's getting even busier with lower hours. They even broke the 11pm policy that they hyped up saying the store would get in trouble if any TM left later than 11pm.
I can't wait to start at my new store, but I don't want to be 'that' person. I'm sure you all know of an instance where a person comes from somewhere else and everything they say begins with, "Well, at MY store, we do things this way." I've gotten so used to how my store runs, that I might (but hope I don't) step on anyone's toes.
And for further proof that it's just not us (me and other co-workers) that dislike (is this the first time I used this term? haha) Canadians. I was at the liquor store and there was a Canadian in front of me and behind me in line and they were talking to each other over me. Well another lane opened up so the canuck behind me went to a different lane. When the guy was done checking out the first canuck, he was trying to make small talk and asked me, "Are you with them?" I couldn't help but answer with a stern "No." It was like 'Don't insult me' tone. Then he says, "Oh, are you Canadian?" By then I just said, "Noooooo." (Apparently this guy doesn't work too often because I can tell if they are Canadian by just looking at them. Their mannerisms are so obvious.) After I told him I wasn't Canadian he says, "Good." I just laugh at tell him that we get a lot of them where I work and they are very rude and annoying. He had that look where I could tell he was thinking 'Thank god I'm not the only one!' and I was thinking the same thing.
Well for now, I'm moving to a new city and it shall be interesting to say the least. I'll be back...
I forgot to mention how on my last day, no one really cared that I was leaving, or more like, no one showed it really. My peers did, but you would think that my supervisors and managers would do something after working there for almost 5 years. I guess I don't know what I was expecting, a little party would have been cool or at least a card, but no. My supervisors just told me that they would miss me and the LOD on my last night wished me luck with everything. Am I just a little conceded here to think I should have got a going away card? It's been done with other people. I just don't know.
I've been hearing nothing but bad things about my old store. It's getting even busier with lower hours. They even broke the 11pm policy that they hyped up saying the store would get in trouble if any TM left later than 11pm.
I can't wait to start at my new store, but I don't want to be 'that' person. I'm sure you all know of an instance where a person comes from somewhere else and everything they say begins with, "Well, at MY store, we do things this way." I've gotten so used to how my store runs, that I might (but hope I don't) step on anyone's toes.
And for further proof that it's just not us (me and other co-workers) that dislike (is this the first time I used this term? haha) Canadians. I was at the liquor store and there was a Canadian in front of me and behind me in line and they were talking to each other over me. Well another lane opened up so the canuck behind me went to a different lane. When the guy was done checking out the first canuck, he was trying to make small talk and asked me, "Are you with them?" I couldn't help but answer with a stern "No." It was like 'Don't insult me' tone. Then he says, "Oh, are you Canadian?" By then I just said, "Noooooo." (Apparently this guy doesn't work too often because I can tell if they are Canadian by just looking at them. Their mannerisms are so obvious.) After I told him I wasn't Canadian he says, "Good." I just laugh at tell him that we get a lot of them where I work and they are very rude and annoying. He had that look where I could tell he was thinking 'Thank god I'm not the only one!' and I was thinking the same thing.
Well for now, I'm moving to a new city and it shall be interesting to say the least. I'll be back...
Friday, July 27, 2007
Last Day
Well, my last day at my old store wasn't anything impressive, I didn't get to yell or scream at anyone. It was just really busy. I was a little short with some people who just weren't getting it.
This one woman comes up and wants a temporary Target card. All my faithful readers know we can't do this. She starts getting testy with me, and off I go. I say, "No ma'am, we aren't able to access your account from our computers. It is for your security." She kinda backs off but finds her account number and asks if she can use that to pay for things. I say, "I'm sorry, but we need the actual card in-store in order to charge it." She ended up just walking away. I love it though when some people take it farther by saying so-and-so business does it and that's when I can say 'We are not (that store), this is Target. Do you want every single employee in the nation to have access to your account?"
And then I get a call from some asshole who was just grilling me and taking it out on me when he wasn't getting his way. So he wants to buy a grill for his relatives, but they live in another city. He was wondering if he bought it at our store, if they could keep it at his relatives local store. No. Then he was wondering if he could call the other store, pay for it over the phone, and keep it at that store. No. So as he's arguing with me, he says, "Then why should I shop there? Wal-mart will do what I want. Do you want me to go there?" I hate when people say this because they think I actually care. I just say, "That's your decision." Well then he says, "Well, I guess I'll come in and see if there is anything I like there, and we'll work something out." Ok, bye! And of course I'm looking forward to dealing with him when he comes into the store. But like most people, he's actually completely nice when he's in the store and we find a solution that works.
It still doesn't feel like I'm done at that store, and I think it's just because I'm not in my new city and store yet. That's when it will sink in. But I still get pissed off at my old store. Things are getting even worse and it will be a nightmare this holiday season. The good employees that have been there a long time are quitting or getting close.
One cashier who was always a breaker because she knew all the Front End departments so she could give them breaks put in her two weeks because it finally all added up. The final straw was that she was sick with strep throat and called in sick 2 shifts in a row. The GSTL just hung up on her because they were so short-staffed but that wasn't her fault. So the next time she worked, after she put in her 2 weeks, another GSTL went up to her and said, "How dare you make a rash decision like this!" And she just explained that it was a bunch of things and that she was starting to hate coming into work. But honestly, how dare the GSTL treat her that way. But that's my store for you. Completely horrible.
The comic at the top is how I feel about my old store, and hope to god that it's different at my new one. The comic is called Retail and daily comics can be found at seattlepi.nwsource.com/fun/retail.asp.
Wednesday, July 18, 2007
I'm Back!
And actually I've been back since Sunday, but you all know how well my track record is with posting...
Which brings me to: TODAY IS MY LAST DAY AT THE HELLHOLE! But don't worry, I'm transferring to a different hellhole in a different city. My first shift there is in less than a month, and I'm sure it will be quite the experience. Now it will be my turn to be the 'but my old store did it this way' know-it-all.
So because it is my last day, I hope I get a rude ass guest (won't be too difficult) so I can be totally rude to them. But knowing my luck, every guest will walk in with flowers and chocolate.
It's going to be tough. I was already getting a little emotional last night, and it's weird because of all the bitching I do. It's not the job (and guests) that I'm going to miss, it's the people, well most of them anyway. It's funny (sad? pathetic?) that almost all of my friends do or have worked at Target, but I wouldn't have it any other way.
So my last 2 shifts have been kinda lackluster. Just more of the same. People who don't have their receipt and somehow it's my fault. People who do have their receipt, but it's hidden within millions of others, and take 5 years to find it.
There was this one guy who was trying to return a defective saw. All he does is hand me a piece of paper with the Refund Authorization number on it and tells me I need to call it to do his return. He says he was in on Saturday and they gave him the Target Guest Relations number because he didn't have the box and no longer carried it in our store. I keep trying to ask him what they told him in store on Saturday and what I was supposed to do by calling Refund Authorization. He wouldn't budge. I didn't even know if he wanted to return it, he just kept saying to call them. So I do and give them the case number and did a no-receipt return. I still don't know what the fucking situation was.
Well, I will probably be back to tell you about my last day, so until later...
Which brings me to: TODAY IS MY LAST DAY AT THE HELLHOLE! But don't worry, I'm transferring to a different hellhole in a different city. My first shift there is in less than a month, and I'm sure it will be quite the experience. Now it will be my turn to be the 'but my old store did it this way' know-it-all.
So because it is my last day, I hope I get a rude ass guest (won't be too difficult) so I can be totally rude to them. But knowing my luck, every guest will walk in with flowers and chocolate.
It's going to be tough. I was already getting a little emotional last night, and it's weird because of all the bitching I do. It's not the job (and guests) that I'm going to miss, it's the people, well most of them anyway. It's funny (sad? pathetic?) that almost all of my friends do or have worked at Target, but I wouldn't have it any other way.
So my last 2 shifts have been kinda lackluster. Just more of the same. People who don't have their receipt and somehow it's my fault. People who do have their receipt, but it's hidden within millions of others, and take 5 years to find it.
There was this one guy who was trying to return a defective saw. All he does is hand me a piece of paper with the Refund Authorization number on it and tells me I need to call it to do his return. He says he was in on Saturday and they gave him the Target Guest Relations number because he didn't have the box and no longer carried it in our store. I keep trying to ask him what they told him in store on Saturday and what I was supposed to do by calling Refund Authorization. He wouldn't budge. I didn't even know if he wanted to return it, he just kept saying to call them. So I do and give them the case number and did a no-receipt return. I still don't know what the fucking situation was.
Well, I will probably be back to tell you about my last day, so until later...
Subscribe to:
Posts (Atom)
